2015
Bachelor of Science in Tourism Management
La Consolacion University Philippines
More Info About Me
Hi, I am DM! I’m a graduate of Bachelor of Science in Tourism Management with 3 years work experience in Customer Service and a Front-End Developer.
My Skills and Competencies
Social Media Management
Lead Generation
Data Entry
Content Creator
Certificates
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My Experience and Education
2022
-
2023
The Random Traveller, Inc
(Part-time Virtual Travel Agent)
Creating flight or tour package quotation. Booking or rebooking of a flight.
2020
-
2021
TDCX PH
(Customer Service Representative)
Handling of inquiries and aiding customers via inbound or outbound calls and live chat for airline reservation, rebooking and refund.
2019
-
2020
Jazeera Airways
(Passenger Service Agent)
Check-in process and boarding gate procedure; Handling of passenger complaints.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Lead Generation
Support in building a pipeline of leads to meet business plans, quotas and company objectives.