2012 – 2016
Bachelor of Science in Hotel and Restaurant Management
UNIVERSITY OF SANTO TOMAS
My Skills and Competencies
Social Media Manager
Facebook Ads Management
Data Entry
Content Creator
Certificates
×
![]()
My Experience and Education
Octerob 8, 2020
-
March 13, 2021
PROBE GROUP PHILIPPINES
(CUSTOMER SERVICE AGENT - EMAIL AND CHAT SUPPORT)
• Responding to concerns and inquiries of customers in a timely and accurate way via email and chat.
•Assisting/guiding new members of team.
March 2017
-
September 5, 2019
RAFFLES AND FAIRMONT HOTEL MAKATI
(PURCHASING ASSISTANT)
• Handling Food and Beverage Department for all non-food sourcing and requests
• Admin tasks, scheduling and attending meetings, organizing, and filing documents
• Answering phone calls and emails in a polite and professional manner
• Processing food requests for the hotel
• Working closely with all F/B outlet managers for their projects/events
• Negotiating with suppliers to get the best deal
• Sending daily status report to update departments with their orders
• Looking for suppliers for different projects and following up updated permits and licenses of suppliers
My Services
Social Media Management
Social Media Marketing is telling the world you’re a rock star. Content Marketing is showing the world you are one.
Facebook Ads Management
Facebook ads by getting inspiration from a few of our ad examples that have seen success.
Graphic Design
Graphic design is a craft where professionals create visual content to communicate messages.