2005
Bachelor of Arts in Social Sciences major in Economics
University of the Philippines in the Visayas
More Info About Me
I am a 40-year-old mom of 2 who loves crafting and selling DIY stuff online. I love photo and video editing for social media posting. Right now I am investing in personality development books and starting to attend workshops and seminars that would further enhance my talents and wisdom.
My Skills and Competencies
Social Media Management
Amazon Specialist
Data Entry
Content Creator
Certificates
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My Experience and Education
2022
-
2023
Cyberbacker Phils, INC
(Cyberbacker/Productivity Backer/Social Media Manager)
Assisting Team Leads and Operation manager regarding Market Center tasks like tracking and monitoring the number of leads, tracking Market Center’s agents numbers for closed transactions, listing taken and sold, organizing Market Center’s calendar for Monthly events and classes, creating graphics for social media posting, doing certificates and creating slides for team presentation, doing lead gen for recruitments and events invites and plotting zoom meeting schedule.
2011
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2015
Concentrix Philippines, INC
(Escalation/Senior Customer Service Representative)
Taking international inbound calls for Ebay, Macys and Bloomingdales. Assisting both buyer's and seller’s concerns which often involves item or delivery issues, refunds, and appeals.
2007
-
2011
IMS Wellthcare, INC
(Customer Service Representative)
Taking local inbound calls for life insurance
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Amazon Specialist
I help you, from listing creation to product research, competitor analysis and Amazon listing optimization.