2011
Bachelor of Science in Business Management Major in Marketing.
Cavite State University
More Info About Me
I am a professional customer service specialist with over 4 years of experience in the field. During my time as a customer support agent, I helped clients from all around the globe to meet their goals and solve problems.
I love learning new things. I'm always excited to learn more and build my skills, and I love being able to communicate what I've learned with others.
I'm a social media enthusiast, who is always looking for opportunities to learn. I love to spend my free time reading blogs, listening to podcasts, and watching webinars on different topics like productivity, growth-hacking, conversion optimization, Facebook Ads, Instagram Marketing, and more.
In my opinion, Marketing is all about the experience you provide your audience. I believe that the more useful you’re the more successful you’ll be.
I will bring that entrepreneurial and creative energy to your organization.
and by implementing targeted social media advertising, I will prioritize your success.
My Skills and Competencies
Social Media Manager
Facebook Ads Management
Data Entry
Content Creator
Certificates
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My Experience and Education
2020
-
2022
Concentrix
(Customer Service Representative)
-To be responsible for resolving restaurant owner issues on an ongoing basis. This involves helping them with our product but also getting them excited about what we do and helping to bring them onboard.
-Answering customer questions through email and live chat**, onboarding restaurants and helping them get started with our product, taking ownership of their issues, and seeing problems through to resolution.
2017
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2020
Alorica
(Customer Service Representative)
To provide excellent customer service which includes answering various types of inquiries, assisting customers with placing orders over the phone, email, and chat, resolving customer issues and problems, and effectively managing Customer Service teams.
My Services
Social Media Management
Social Media Marketing is telling the world you’re a rock star. Content Marketing is showing the world you are one.
Facebook Ads Management
Facebook ads by getting inspiration from a few of our ad examples that have seen success.
Graphic Design
Graphic design is a craft where professionals create visual content to communicate messages.