Computer Science
University Of St.Lasalle
I have equipped myself with the following tools, platforms, and applications to get things done in a timely and accurate manner. I am passionately committed to delivering excellent service. I am someone who truly enjoys what I do, and I believe that this enthusiasm is contagious. It inspires me to go above and beyond in my work, continuously striving for excellence and growth. My passion drives me to take on challenges with a positive mindset and find creative solutions to any obstacles that come my way.
University Of St.Lasalle
Ensuring that the agents provide quality service in line with the organizational objectives. Optimized quality assurance increases agents' efficiency through behavior modification, enhanced quality service to customers and improved close rates.
Encodes information from department forms into the data system to ensure information is accurately processed.
I engaged in direct messaging with potential clients on Instagram to promote our teeth whitening service. Through personalized and targeted messages, I successfully initiated conversations and generated leads for our service.
Handling email campaigns, with a specialization in lead generation and organization for marketing agencies.
providing essential administrative, research, coordination, and communication support to ensure smooth operations.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.