2015
BSBA – Marketing Management
Our Lady of Perpetual Succor College
More Info About Me
I am a highly organized and detail-oriented Virtual Assistant with strong experience in CRM management, lead generation, and administrative support. I specialize in helping business owners and executives save time, stay organized, and focus on growth by taking care of their daily operations. With proven skills in email and calendar management, customer service, data analysis, and social media support, I bring efficiency and reliability to every task.
My goal is to provide seamless support tailored to each client’s needs, ensuring smooth workflows and professional representation. Adaptable and proactive, I am committed to delivering high-quality results while maintaining confidentiality and professionalism at all times.
My Skills and Competencies
CRM Management
Lead Generation & Qualification
Data Entry & Contact Management
Email Marketing Campaigns
Social Media Management
Strong Communication
Time Management & Task Prioritization
Problem Solving & Process Improvement
Attention to Detail & Accuracy
Adaptability to New Tools & Systems
Confidentiality & Professionalism
Certificates
×
![]()
My Experience and Education
2024
-
2025
Virtual Assistant
(Freelance)
• Managed CRM tasks using GoHighLevel, including pipeline updates, lead tracking, and campaign automations.
• Handled data entry and database management, ensuring accuracy, consistency, and timely updates across platforms.
• Assisted with onboarding new leads, tagging, segmentation, and maintaining clean client records.
• Performed daily administrative tasks such as updating spreadsheets, organizing files, and preparing reports.
• Provided client support via chat and email, maintaining professional communication and timely follow-ups
2022
-
2024
Circle Medical
(Patient Care Advocate)
• Addressed patient concerns regarding prescriptions, ensuring timely resolution and follow-up.
• Scheduled appointments between patients and healthcare providers for medical consultations.
2021
-
2022
Arsenic Agency
(General Virtual Assistant)
• Managed client’s chat support while ensuring high customer satisfaction.
• Created outreach messages to strengthen and maintain client relationships.
2020
-
2021
TaskUs
(Content Moderator)
• Moderated user-generated content on a social media platform in line with policy guidelines
2019
-
2020
24/7 Intouch
(Customer Service Representative / Technical Support)
• Delivered multi-channel support via phone, email, and chat
• Assisted customers with product/service information, returns, and exchanges.
My Services
CRM Management & Lead Handling
Manage and update CRM platforms (HubSpot, GoHighLevel, others)
Marketing & Content Support
Social media management. Create branded graphics using Canva & Photoshop.
Calendar & Communication Support
Appointment setting via Google Calendar and Calendly. Email and inbox management,
Administrative Assistance
File and document management. Market research and data analysis. Process improvement and workflow optimization