2007
BSC- Marketing
COC- Phinma Education Network
About Me
I am a dedicated mother of two with a passion for providing excellent customer service as a receptionist. With a bachelor’s degree, I bring strong organizational and communication skills to my role, ensuring a welcoming environment for clients and colleagues alike. Balancing my professional and personal life, I strive to create a positive atmosphere in the workplace while also being a supportive and engaged parent. I enjoy connecting with people and thrive on the dynamic nature of my job, always looking for ways to improve efficiency and enhance the experience of those I interact with.
My Skills and Competencies
Customer Service Representative
Attention to Detail
Data Entry
Certificates
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My Experience and Education
2016-2020/2023
-
up to present
Bodytree Wellness Studio, Abu Dhabi, UAE
(Receptionist)
Greet and welcome guests as they arrive, ensuring a friendly and professional atmosphere.
Answer, screen, and direct incoming phone calls to the appropriate departments.
Manage appointments, meetings, and visitor logs.
Provide information and respond to inquiries about the company’s services, policies, and procedures.
Handle incoming and outgoing mail and deliveries.
Maintain a clean and organized reception area.
Assist with basic clerical tasks such as filing, copying, and data entry.
Coordinate with other departments for any administrative support as needed.
Ensure office supplies are stocked and place orders when necessary.
Handle any scheduling conflicts or changes promptly.
2009
-
2014
Lifeline Gym and Health Club, Abu Dhabi, UAE
(Receptionist)
Receiving visitors at the front desk by greeting, welcoming, directing and announcing
them appropriately.
Responded to telephone inquiries and transferred calls to correct staff members
authorized to solve their issues
Assembled information and produced documents and reports and sent copies to
appropriate parties
Determined clients’ purpose for calling and directed to appropriate staff member who
could answer their complaints, concerns or account related questions
Gathered, sorted, distributed and sent email
Provided information to callers and drafted office emails
Sorted incoming mail daily and distributed to appropriate departments and personnel
Manage incoming correspondence, sorted and distributed mail to correct individual or
department accurately and quickly allow to allow quick responses and reduced chances
of lost or dropped contact with consumers and clients
Schedule appointments and manage calendars
Manages instructors schedule and clients’ bookings
Maintain a clean and organized reception area
2014
-
2015
Shape and Style Gym and Spa
(Receptionist)
Greet and welcome guests as they arrive, ensuring a friendly and professional atmosphere.
Answer, screen, and direct incoming phone calls to the appropriate departments.
Manage appointments, meetings, and visitor logs.
Provide information and respond to inquiries about the company’s services, policies, and procedures.
Handle incoming and outgoing mail and deliveries.
2007
-
2007
Robinsons Supemarket, Cagayan de Oro
(Cashier)
Operate the cash register and handle cash, credit, and debit transactions
Greet customers and provide assistance as needed
Scan and bag items accurately and efficiently
Process returns and exchanges according to store policy
Maintain a clean and organized checkout area
Handle customer inquiries and resolve issues promptly
Ensure compliance with cash handling procedures
My Services
Data Entry Specialist
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