2017
Hotel and Restaurant Servicing
Asian Caregiving Technology Education Center
More Info About Me
Hello and welcome! My name is Daniel, or you can call me Dhey. I'm a 27-year-old graduate with a degree in Hotel and Restaurant Servicing, earned in 2017. I've had the privilege of working in both the food and BPO industries, where I've honed my customer service skills to an exceptional level.
During my tenure, I've received numerous commendations and recognitions from my employers, a testament to my commitment to delivering outstanding service. I take pride in my ability to adapt quickly to new environments, ensuring I contribute positively to any team I join.
In addition to my customer service expertise, I'm proficient in graphic design, video editing, and transcription. I'm also well-versed in web and blog creation, and I excel in crafting engaging and unique content for various social media platforms.
I'm excited about the opportunity to bring my skills and dedication to your team and contribute to your continued success!
My Skills and Competencies
Social Media Manager
Facebook Ads Management
Graphic Design
Content Creator
Data Entry
Certificates
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My Experience and Education
Know my experience
September 2022
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2024
Unity Communications
(Customer Service Representative)
As a Customer Service Representative with a proven track record of working in a fast-paced environment, I excel in efficiently processing orders, expertly addressing customer queries via email, and meticulously verifying and evaluating prescriptions. My expertise extends to confidently handling live chats while consistently delivering high-quality service. With a dedication to providing exceptional customer experiences, I continuously strive to exceed expectations and contribute positively to team objectives. My professional demeanor, strong work ethic, and ability to multitask effectively make me a valuable asset in any customer-centric role.
Jan 2022
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Jul 2022
VirtuDesk
(Executive Virtual Assistant)
As a part-time Executive Virtual Assistant (EVA) specializing in Real Estate, I expertly managed my client's social media platforms, fostering engagement and generating leads. My role extended to setting up appointments and managing inquiries, ensuring a seamless customer journey. Additionally, I showcased my creative prowess by designing visually captivating content and editing videos tailored specifically for the Real Estate sector.
My multifaceted approach to EVA duties allowed me to contribute significantly to my client's business growth and online presence. My dedication to delivering high-quality results and my enthusiasm for the Real Estate industry made me a valuable asset to my client's team.
Jul 2021
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Dec 2021
Hinduja Global Solutions
(Customer Service Representative)
In less than a year, I transitioned from a beginner at Business Process Outsourcing (BPO) to an adept and adaptable professional, earning commendations for my dedication and performance. My ability to learn quickly and thrive in a fast-paced environment led to me being handpicked for a more complex account, a testament to my commitment to excellence and my potential to excel in challenging situations.
2019
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2021
Pretiolas Phils, Inc.
(Pretzel Specialist)
I expertly greeted customers with the aroma of freshly baked pretzels, offering them a delightful start to their visit. My dedication and competence were recognized by the manager, who appointed me as their right-hand man. In this role, I not only continued to serve customers but also took on the responsibility of managing inventories and overseeing minor managerial tasks.
I seamlessly integrated my previous experience in inventory management and customer service into this role, ensuring smooth operations and a high level of customer satisfaction. My ability to maintain a calm and professional demeanor in a fast-paced environment was instrumental in successfully handling multiple responsibilities simultaneously.
2018
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2019
Yhan's Noodle House
(Ramen Chef and Server)
In a bustling store environment, I fulfilled the dual role of store cook and customer service specialist. My responsibilities included not only preparing delectable meals for patrons but also engaging with customers to ensure their dining experiences were exceptional.
In addition to culinary duties, I also took charge of inventory management and food costing, ensuring optimal stock levels and cost-efficient operations. My role extended to sales input, where I utilized my analytical skills to contribute to strategic decision-making and boost revenue.
This multifaceted role honed my ability to balance diverse tasks and excel in a dynamic retail setting. My commitment to culinary excellence, customer satisfaction, and efficient operations has been consistently evident throughout my tenure.
My Services
Social Media Management
Social Media Marketing is telling the world you’re a rock star. Content Marketing is showing the world you are one.
Facebook Ads Management
Facebook ads by getting inspiration from a few of our ad examples that have seen success.
Graphic Design
Create unique and engaging designs for your businesses.
Data Entry
Copy and Paste documents, re-write forms, and sort files.
Video Editor
Able to edit and transcribe videos.