2023
Bachelor of Arts in Broadcasting
POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
More Info About Me
Greetings! My name is Dani, your future Virtual Assistant, equipped with a diverse skill set and a passion for providing exceptional admin skills, customer support and creative content creation.
With almost three years of experience in the call center industry, I have developed a strong foundation in administrative tasks and customer support, enabling me to provide efficient and effective assistance.
I have also honed my skills in graphic design, video editing, and social media management, allowing me to produce visually captivating and engaging content for your online platforms. My love for theater and journalism has further enhanced my creativity and writing abilities, making me proficient in creating captivating captions for social media posts, as well as scripts for vlogs and movies.
As your Virtual Assistant, I am confident that I can help you achieve your goals and take your business to the next level. So, if you're ready to work with a Virtual Assistant who can do it all, let's get started! Contact me today and let's discuss how I can help you with your tasks and bring your ideas to life.
My Skills and Competencies
Social Media Management
Shopify Expert
Data Entry
Content Creator
Certificates
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My Experience and Education
2022
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2023
TELEPERFORMANCE
(Offshore Onboarding Specialist)
- Daily email and text blasts for new-hires
- Sending out equipment tracking numbers and providing information on their current status
- End-of-day reports with pivot table using excel
2020
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2022
ACCENTURE, INC.
(Platform Experience New Associate)
- Back office work that involves screening new client information and escalating when necessary
- Addressing inquiries from clients via email and live chat (T1 and T2 Support)
2019
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2020
PROBE GROUP PHILIPPINES
(Customer Experience Executive - Collections Account)
- Carrying out some back-office duties such as overseeing customers' data plans
- Explaining the customers' monthly bill
- Assisting clients in establishing a payment schedule
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Shopify Expert
Customize Your Store With Our Website Builder.