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Bachelor of Science in Information Technology
STI College Meycauayan
More Info About Me
With three years of experience, I have deepened my understanding of how to use social media platforms to increase brand awareness, drive traffic to websites, and engage audiences. My expertise includes content creation and social media advertising. I do my best to be always up-to-date with the latest social media trends.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Customer Service
Adaptability
Video Editing
Photo Editing
Certificates
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My Experience and Education
2018
-
2023
Freelance
(Photo editor and Graphic Designer)
-Reviewing and selecting images.
-Enhancing and retouching photos.
-Creating visual concepts.
-Designing layouts.
-Choosing color palettes.
-Creating graphics.
2018
-
2023
Freelance
(Video Editor)
-Organizing and reviewing footage.
-Cutting and assembling video clips.
-Color correction and grading.
-Adding visual effects.
-Meeting deadlines.
-Staying up-to-date with industry trends.
2018
-
2023
Freelance
(Computer Technician)
-Installing and configuring hardware and software.
-Maintaining and repairing computer systems.
-Troubleshooting network issues.
-Providing technical support.
-Keeping up-to-date with industry trends.
2018
-
2022
Band Page
(Social Media Manager)
-Creating and editing visual content for each social media campaign.
-Building a social media presence by maintaining a solid online presence.
-Monitoring the bands brand on social media.
-Building brand awareness by engaging relevant influencers.
-Responding to comments on each of our accounts.
-Overseeing fan interaction provided via social media.
2019
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2019
Dragons' Hideout Vape Longue
(Social Media Manager)
-Producing and editing graphic content for each social media campaign.
-Establishing a strong internet presence before establishing a social media presence.
-Keeping an eye on the company's online reputation.
-Providing quality customer service.
2017
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2017
EGS Philippines
(Customer Service Representative)
-Manage large amounts of incoming phone calls
-Identify and assess customers’ needs to achieve satisfaction
-Build sustainable relationships and trust with customer accounts through open and interactive communication
-Provide accurate, valid and complete information by using the right methods/tools
-Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
-Keep records of customer interactions, process customer accounts and file documents
-Follow communication procedures, guidelines and policies
-Take the extra mile to engage customers
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.