It's Diane

About Diane

Are you looking for a virtual assistant who is willing to go above and beyond and has what it takes to serve as your support?

A virtual assistant who is not only adept at administrative tasks but also possesses good social listening skills and a strong understanding of digital marketing?

If you want to build a strong foundation in brand, marketing, and communications, then look no further—I am your person. ✨

I would be thrilled to help you with content planning, posting stories and reels, strategizing with your team on how to increase page engagement or grow followers, and helping formulate brand strategies. ⚡

Let me help you with your business through systems and operations! 😉

Diane M.
P-2, Lot 41, Orek Compound, Brgy. Sinunuc, Zamboanga City, 7000, Philippines
Freelancer
Check my CV View Work Hire Me

My Skills and Competencies

SEM
Administrative Support
Social Media Marketing
Digital Marketing
SEO
Content Creation
Email Marketing

Certificates

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2021
Bachelor of Science in Nursing

Western Mindanao State University

2023
Digital Marketing

HubSpot Academy

Feb, 2022 - Dec, 2022
Freelancer
(Administrative Assistant)

- Collaborated with the management to deliver personalized solutions, build strong customer relationships, increase customer engagement, assist with day-to-day tasks, and address queries.
- Collaborated with the team, assisted with administrative tasks, assessed staff performance, provided coaching, and maintained customer databases and account management.

Jan, 2021 - Jan, 2022
Freelancer
(Customer Service Administrator)

- Improved customer satisfaction through conflict resolution, problem-solving, and account management, addressing issues, and processing transactions.
- Chat & Email Support

My Services

Customer Support

• Analyze customer issues, identify the root cause of the problem, and provide appropriate solutions.

Virtual Assistance

• Manage the business side of the company, takes care of the admin duties, organize reports and documents and many more.

Social Media Management

• Develop and implement effective strategies to increase brand awareness, drive website traffic, and generate leads.

Data Entry / Web Research

• Condense the information on the internet to generate accurate data for marketing, learning and educational purposes.

Content Creation

• Creating new topic and content intended to educate or entertain an audience across social media platforms.

Digital Marketing

• Various strategies and tactics aim to promote products or services online and engage with target audiences.

Let's work together !

I am available for freelance projects.
Hire Me

Let's connect!
Please let me know if you need my CV/resume or work samples. Thank you..

Address :
P-2, Lot 41, Orek Compound, Brgy. Sinunuc, Zamboanga City, 7000,
Philippines


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