Bachelor of Science in Hotel and Restaurant Management
Pamantasan ng Lungsod ng Marikina
I'm a diligent and honest individual known for my eagerness to acquire new skills. I'm friendly, approachable, and adept at both independent work in a busy environment and collaborative efforts within a team. Additionally, I'm outgoing and straightforward in my interactions.
Pamantasan ng Lungsod ng Marikina
Maintain online reputation for various social platforms like Trustpilot, Facebook, Yotpo, Stamped & Reklamation 24, etc;
* Reply to customers' reviews and emails through FreshDesk
* Propose problem solving solutions;
* Track trends of issues and communicate to management;
* Maintain good rapport with customers.
Responsible for overseeing and managing various administrative tasks within the school. This role involves coordinating with different departments, staff, and external stakeholders to ensure smooth operations. Also, handle a wide range of administrative duties, including but not limited to human resources, facilities management, budgeting, record-keeping, and communication.
Input data from various sources into computer systems with a high degree of accuracy.
Verify the accuracy of data entered by reviewing, comparing, and correcting errors as needed.
Ensure data integrity and security by adhering to company policies and procedures.
Follow standardized procedures and protocols to maintain data accuracy and consistency.
Handle sensitive and confidential information with discretion and confidentiality.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.