2017
Bachelor’s in Science in Nutrition and Dietetics
Cebu Doctors’ University
More Info About Me
Passionate professional with a background in customer service and sales, eagerly embracing new skills and opportunities. Committed to delivering exceptional experiences and exploring diverse avenues for personal and professional growth. Open to connecting with like-minded individuals and exploring potential collaborations.
My Skills and Competencies
Social Media Management
Customer Service
Data Entry
Sales
Admin task
Certificates
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My Experience and Education
2023
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2023
Veeva Systems
(Data Curator)
• Gather data on key people in the life sciences industry
• Research accurate pieces of information of our KPI (key performance Indicator) through using google websites to gather important and necessary data.
• Identifying and collecting information such as job titles, KPI’s degree, email addresses and their primary and secondary affiliations.
• Capturing only reliable details from different websites for our KPI.
• Removing/correcting unrelated information to our KPI’s.
• Reviewing data for major/minor errors.
2021
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2022
Gx International
(Medical Sales Representative)
• Primarily responsible for establishing and maintaining relationships with customers, drug store owners and doctors.
• Involves corresponding with customers via telephone, email or other means to take orders.
• Solicit opinions, provide information about new products and services.
• Keep records or complete progress reports.
• Sales representatives in technical industries, such as the medical industry.
• Keep abreast of new developments in the field in order to provide competitive information to customers.
2021
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2021
Accenture
(Service Desk Analyst)
• Provide first level support for customer and system incidents and requests using basic technical and service knowledge
• Assist in assuming initial ownership for the coordination, investigation and documentation of customer and system incidents
• Assist in interpreting problems or errors at a basic level and help in the assessment of risks of events and escalating appropriately to protect client services
• Ensure proper documentation for all problems, incidents and requests
• Demonstrate good understanding of the customer's business needs and applying them to the management of system events & incidents
• Work with other teams to ensure the coordinated management of incidents
• Develop and maintain an understanding of customer Service Level Agreements
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.