I am a dedicated and responsible individual who is committed for excellence in everything I do. I firmly believe in pushing yourself all the time and looking for new experiences that can improve my current skill set. With the history as a Customer Service Representative, I've strengthened my capacity to address problems, communicate effectively, and provide customers with outstanding customer service.
Additionally, I've supervised customer engagement and marketing platforms as well, where I effectively planned and put strategies in place that could improve client satisfaction and generate revenue. This has equipped me excellent analytical and organizational abilities, allowing me to effectively manage tasks while attaining the desired results.
I thrive in dynamic environments and enjoy collaborating with diverse teams to achieve common goals. I am open to new experiences and skills that will allow me to grow personally and professionally.
Overall, I am a passionate and driven individual who is committed to both personal and professional growth. I am excited to embrace new opportunities that can enhance my skills yet can contribute success to you.
University of the Visayas
- writing captivating captions
- sourcing or creating visual assets
- optimizing content with relevant hashtags and keywords
- creating product images
- answering customers inquires
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- provide accurate and helpful information about the product
- answering questions and resolving problems
- adhering to refund or exchange policies, warranty terms, and other relevant guidelines
- creating effective service emails
- keeping effective customer relationships
Setting up retargeting ads with different goals according to your brand/niche.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.
building a strategy that suit your business website to grow organic traffic, get more leads, and increase your revenue