2018
Bachelor of Science in Mathematics
Surigao Del Sur State University
More Info About Me
Social media manager, intuitive and creative thinker eager to apply my over Three years of Virtual assistant experience and Social media management training to help my clients achieve their goals. Relentlessly focused on generating new revenue through the use of social media. Not afraid to work hard or be adaptable to meet the ever-changing social media standards and goals. Ready to bring this energy and commitment to serve success to the table.
My Skills and Competencies
Social Media Manager
Facebook Ads Management
Data Entry
Content Creator
Certificates
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My Experience and Education
06/2021
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04/2022
Surambaw GANG https://web.facebook.com/Surambaw-GANG-112026451128020/ (428 followers)
(Social Media Manager)
Comedy/ Social Media Management, Social Media Marketing, Branding, Content Creation, Copy Writing, Engagement
2021
-
2022
Sutherland
(Sales Specialist, Customer Support)
As a Customer Service Representative we are responsible for managing various customer issues depending on account assignment; transactions can be related to billing and collections support, client inquiries, product support or inbound sales.
2020
-
2021
Everise
(Sales Agent, Auditor, Email and Chat Support)
Upsell products and services, Audit receipts. Prompt chat and email response to customers. Document each customer's question or problem as well as the resulting answer or solution. Develop customer service solutions. Maintain service level.
2018
-
2020
Concentrix
(Sales Associate II)
A Customer Service Representative works with clients who have complaints, orders, or require information about products/services purchased from the organization. We also provide solutions that fit those individualized situations and prioritize the customers' needs at each step of the proces. We also assist customers in paying their bills, and basic troubleshooting.
My Services
Virtual Assistant
With over 3 years as a virtual assistant, I can help you in scheduling appointments, making phone calls, and managing em
Social Media Management
Social Media Marketing is telling the world you’re a rock star. Content Marketing is showing the world you are one.
Facebook Ads Management
Facebook ads by getting inspiration from a few of our ad examples that have seen success.
Graphic Design
Graphic design is a craft where professionals create visual content to communicate messages.
Testimonials
Lemuel Juan
It makes me extremely happy to recommend Cyrose Dellava for a possible freelance position. Any company/ organization counts itself lucky to have an employee as bright, friendly, and dedicated as Cyrose. As a Team Leader, Cyrose was on my team for almost a year last 2019. We worked closely together as a team to ensure we deliver sales, meet individual and team quotas and provide quality service. I got to know him very well during this time. I was impressed with how equipped he is on contributing great numbers for the team and excited about what he can offer more to the company or in his future endeavor. When he sees that the team is struggling, he took initiative to create new strategies to help elevate outperformance. Countless agents, who I thought were doomed to struggle, happily told me how Cyrose's initiative helped them turn into performers. Despite being new to the company, he worked hard to improve his skills. Cyrose is always on the move. Of course, he got promoted as a Sales Coach s a result of his passion and determination in his work. For all these reasons, I believe that Cyrose is an excellent addition to your company. If you have any questions, please feel free to contact me at +639455421653/lempaljuan@yahoo.com
Regards,
Lemuel Juan
Dhamielyn A. Sarno, MIT
Cyrose is an excellent Social Media Manager, a goal-oriented individual that would always try to exceed the expectation of his superior. If you have any questions please reach me at dhamsarno@gmail.com/ +639158325769.