2018
Pharmacy
Negros Oriental State University
More Info About Me
I am a dedicated and results-driven virtual assistant with a strong specialization in healthcare. With a degree in Pharmacy and extensive experience in administrative and healthcare-related tasks, I bring a unique blend of professionalism, efficiency, and compassion to my work.
Integrity, reliability, and discretion are my work ethic's core. I take pride in delivering top-quality service that allows my clients to focus on their priorities while I handle the rest. Passionate about continuous learning and self-improvement, I am always eager to take on new challenges and enhance my skill set to serve my clients better.
If you're looking for a proactive, trustworthy, and highly skilled virtual assistant to help you stay organized and efficient, I’m here to exceed your expectations.
My Skills and Competencies
Customer Services
Patient Scheduling
Administrative Support
Graphic Designer
Data Entry and Documentation
Certificates
My Experience and Education
2024
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2024
MedSpecialized, Inc.
(Virtual Administrative Medical Assistant)
Handling customer inquiries, concerns, and complaints with professionalism and empathy.
Conducting surveys with patients about their ER visit experience.
Provide training and support to new staff or assist in the development of new administrative procedures.
Update and maintain electronic health records (EHR) with accurate and current patient information.
Gather and verify patient demographics, contact information, and insurance eligibility.
Managing and correcting billing errors.
Ensure that all accounts are accurate and up to date.
Coordinate with healthcare providers, insurance companies, and patients to resolve billing discrepancies.
Medical error identification in billing.
Submitting a prior authorization request to the provider through CoverMyMeds.
Regulating the quantity of medication bottles to prevent shortages or overstock.
Reviewing and correcting National Drug Codes (NDCs) for specific medications.
My Services
Data Entry and Record Management
Accurately inputs, organizes, and maintains records to ensure reliable data and smooth office operations.
Insurance Verification
Verifies eligibility, benefits, and coverage to ensure accurate billing and reduce claims denials.
Basic Graphic Design
Creates simple designs for social media, marketing, and event-themed layouts, such as invitations and posters.
Dental Virtual Assistant
Assists dental practices with patient scheduling, treatment coordination, and follow-ups to ensure smoother operations.
Medical Virtual Assistant
Supports with EMR/EHR management, appointment scheduling, patient coordination, and follow-ups to improve efficiency.