Hey I am Cyrene Harriet

More Info About Me

School Administrator

Cyrene Harriet G. Dalumpines
Antipolo City, Philippines
xhaieeeee@gmail.com
Freelancer
Check my CV View Work Hire Me

My Skills and Competencies

Social Media Management
Graphic Designer
Data Entry
Content Creator

Certificates

GVA Certificate

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2012
Accountancy

Montessori Professional College (MPC)

2008
Business Administration

La Salle College of Antipolo
Bachelor of Science in Business Administration
Major in Management

2016 - 2025
King’s Little Jewels Learning Center
(School Administrator)

Set goals and vision for the school in collaboration with staff and community.
Lead and support teachers and staff in their professional development.
Promote a positive school culture and climate.
Hire, evaluate, and manage teachers and support staff.
Conduct observations and performance reviews.
Address any personnel issues or conflicts.
Oversee the school’s budget and expenditures.
Manage resources like textbooks, technology, and facilities.
Apply for grants and other funding opportunities.
Serve as a liaison between the school, parents, and the community.
Communicate regularly with stakeholders via meetings, newsletters, and events.
Handle crisis communication and public relations as needed.
Ensure the school complies with state and federal regulations.
Prepare reports and documentation for the school board or district.
Manage standardized testing and data collection.

2015 - 2016
King’s Global Konstract Co.
(Secretary)

Document Management: Preparing, filing, and organizing construction documents such as contracts, permits, reports, and blueprints.
Scheduling & Coordination: Assisting in coordinating meetings, project timelines, and appointments.
Communication: Handling phone calls, emails, and correspondence with clients, suppliers, and subcontractors.
Data Entry: Updating project databases, logs, and records with accurate information (e.g., timesheets, invoices).
Administrative Support: Supporting project managers, engineers, and other staff with clerical tasks like photocopying, preparing reports, and maintaining office supplies.
Compliance Assistance: Helping ensure that documentation complies with regulatory and safety standards.

2013 - 2015
IBM Business Services
(Senior Case Specialist)

Case Management: Handle advanced or sensitive employee inquiries and issues related to salary, bonuses, incentives, benefits (health, retirement, leave), and other total rewards programs.
Resolution & Escalation: Serve as the point of contact for resolving high-level or escalated cases from HR service centers, employees, or business units.
Policy Interpretation: Apply in-depth knowledge of compensation and benefits policies to ensure accurate and consistent case resolutions.
Collaboration: Work closely with HR Business Partners, payroll, legal, and external vendors to investigate and resolve complex issues.
Compliance: Ensure all case resolutions comply with internal policies, labor laws, and data privacy regulations.
Process Improvement: Identify trends in cases and recommend changes to policies, workflows, or tools to improve efficiency and employee experience.
Documentation & Reporting: Maintain accurate records of cases, actions taken, and outcomes; generate reports for leadership as needed.

2012 - 2013
IBM Business Services
(Customer Service Representative)

Respond to Customer Inquiries: Answer questions via phone, email, chat, or in person.
Resolve Issues: Handle complaints, troubleshoot problems, and find timely solutions.
Process Transactions: Assist with orders, returns, billing, and account updates.
Maintain Records: Document customer interactions and feedback accurately.
Promote Services: Provide information about new products or services when appropriate.
Ensure Satisfaction: Follow up with customers to confirm issues are resolved and expectations are met.

My Services

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Data Entry / Web Researcher

Search the Internet for information on a wide variety of topics.

Content Creator

Promote companies' products and services by developing copy for websites, social media, marketing materials.


Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Antipolo City,
Philippines
Email :
xhaieeeee@gmail.com


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