2020
Bachelor of Industrial Technology major in Civil Technology
Batangas State University
More Info About Me
Hey! I'm Cyrelle, the Virtual Assistant you're looking for.
I have excellent interpersonal skills and am a self-starter. I am a productive team player as well as an individual contributor. I attempt to think creatively and look for novel solutions to problems as I seek out new challenges. I have a lot of energy as well. I often see myself scaling mountains and smashing enormous icebergs under my pirate ship!
I'm a stay-at-home mom to two adorable children. I choose to major in civil technology for my bachelor's degree in industrial technology because I enjoy making plans and designing homes. I was so productive while I was still in school. I got involved in a number of things, and I even hold office in a few of our school organizations. I'm a photojournalist at our school and a former journalist. I participate in a variety of sports and pageants at school and in my community.
I've worked in the BPO sector for two years, and that experience has taught me a lot about how to handle various problems and how to resolve them.
I made the decision to switch careers and work as a virtual assistant so that I could have more independence and pursue my interests in creating, editing, and managing. I want my ideas to be taken seriously and to be considered when I make suggestions.
I'm a committed lady, and quitting is not an option for me. I am now eager to collaborate with you and use my abilities and positive attitude to your advantage. Let's develop as a single unit.
My Skills and Competencies
Chat and Email Support
Appointment Setter
Social Media Management
Graphic Designer
Data Entry
Communication Skills
Certificates
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My Experience and Education
2021
-
2023
Concentrix
(Advisor I Technical support)
Answering emails and chats from the customers and helping them troubleshoot their VR headsets, checking the specifications of their laptops and PCs. Providing information about their orders, purchase, and shipment. Helps them to sort out issues about their VR accounts.
2020
-
2021
Teleperformance
(Customer Service Representative)
Answering calls of the customers and help them get a discount for their internet connection.
2022
-
2023
Inchet Essential
(Social Media Manager)
Schedule and publish posts
Create and curate high-quality content
Analyze metrics and create reports to track
2020
-
2022
CTK Collection
(Social Media Manager)
Schedule and publish posts
Create and curate high-quality content
Analyze metrics and create reports to track
My Services
Chat and Email Support
Answering chat and email of clients who seek assistance regarding their accounts, orders, shipment, and troubleshooting.
Graphics and Design
Editing/creating banner, logo and other images.
Appointment Setter
Organizes meetings between sales team and potential customers, making sure that the meetings are reserved.
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.