BSBA major in Human Resource Development Management
Holy Cross of Davao College
My name is Cynthia Claire Priete, a dedicated professional with a Bachelor’s degree in Business Administration, majoring in Human Resource Development Management. I bring over 10 years of experience in the BPO industry, having started my career while still in college, balancing night shifts and academic responsibilities with discipline and determination. I’m a fast learner, tech-savvy, and thrive in dynamic environments. I quickly adapt to new tools, systems, and processes, and I’m always eager to grow both personally and professionally.
To stay ahead in the evolving landscape of customer support and remote work, I proactively enrolled in paid training courses focused on CRM systems, effective communication, and virtual collaboration tools. These programs sharpened my skill set and deepened my understanding of client satisfaction and operational excellence.
I take initiative, value continuous learning, and would be thrilled to bring my experience and growth mindset to a forward-thinking team.
Holy Cross of Davao College
✔ Provided reliable administrative support, including managing emails, data, and daily tasks
✔ Scheduled posts, monitored performance metrics, and created engaging content
✔ Assisted with legal research and document preparation
✔ Organized records and coordinated calendars to ensure smooth operations
✔ Boosted website visibility and improved search engine rankings
✔ Supported marketing efforts through campaign execution and ad optimization
✔ Oversaw online store activities and ensured seamless order fulfillment
✔ Edited and refined marketing materials for clarity and impact
✔ Contributed to strategy planning and implementation for marketing initiatives
✔ Maintained well-organized data systems and ensured accuracy across all records
Used persuasive communication to generate interest and qualify leads. Scheduled meetings between potential customers and solar energy specialists.
Engaged prospects with clear communication to promote services. Helped generate quality leads for consultation. Scheduled appointments for clients.
Handled inbound and outbound communication to build interest. Set up appointments for energy-efficiency consultations.
Handled customer concerns regarding damaged items, poor-quality products, or misleading listings.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.