2008
BS Nursing
St. Rita Hospital College of Nursing and School of Midwifery
More Info About Me
Hello! I'm Crystallene, a passionate social media enthusiast eager to start my career as a social media manager. I recently completed training at ProVA, gaining a strong foundation in social media strategy, content creation, and analytics. I am dedicated to helping small business owners and entrepreneurs achieve their goals through effective social media strategies. I am excited to learn and grow with your brand.
With nearly ten years of experience as a Claims Analyst, I have honed my attention to detail and data entry skills. I am proficient with various software and tools, ensuring accurate and efficient data management. My ability to prioritize tasks and maintain high accuracy guarantees timely, error-free results. I can also handle administrative tasks, helping you stay organized and manage your workload.
I'm ready to assist, collaborate, and learn with you. Let's connect!
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2022
-
2023
Gamma Interactive Inc.
(Rewards Officer)
Reviewing and assisting with rewards and incentives for valued customers. Processing
and addressing inquiries from the Customer Service and Marketing departments. Managing and securing
documentation, ensuring it is kept updated.
2008
-
2018
Maxicare HealthCare Corporation
(Claims Analyst/QC)
Approving and ensuring accuracy in all processed claims by reviewing member’s
coverage and limits based on account benefits, internal guidelines, procedures, and policies. Reviewing
provider billings and verifying applicable rates of professional fees based on approved references.
Responding to concerns and issues related to claims, including queries from other departments.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.