Hi! I am Crystal Joy

About Me

Reliable and resourceful aspiring Virtual Assistant with a strong foundation in customer service, admin support, and multitasking developed over nearly 5 years in the hospitality and telecom sectors. As a full-time mom returning to the workforce, I’ve honed my time management, communication, and organizational skills in both professional and personal settings. I'm tech-savvy, eager to learn, and excited to provide dependable support to individuals or teams in a virtual setting. Open to remote opportunities where I can grow and add value.

Crystal Joy Alkonga Gonzales
Cavite, Philippines
Freelancer
Check my CV View Work Hire Me

My Skills and Competencies

Social Media Management
Graphic Designer
Data Entry
Content Creator

Certificates

PRO VA Certificate

Globe Telecom

Quality and Operations Associate
  • EXPERIENCE
  • EDUCATION
2013
Bachelor of Science in Hotel and Restaurant Management

University of Perpetual Help System Dalta- Las Pinas

2017 - 2019
Emirates Airlines
(Waitress)

greeting customers, refilling buffets, cleaning the tables , ensuring customer satisfaction

2016 - 2017
Globe Telecommunication
(Quality and Operations Associate)

verifying customers application forms, activating plans

2015 - 2016
Doha Celebration Halls
(Waitress)

greeting customers, refilling buffets, cleaning the tables , ensuring customer satisfaction

My Services

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Data Entry / Web Researcher

Search the Internet for information on a wide variety of topics.

Content Creator

Promote companies' products and services by developing copy for websites, social media, marketing materials.


Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Cavite,
Philippines


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