2016
Bachelor of Science in Business Management major in Financial Management.
National University
More Info About Me
I'd like to think of myself as someone who is enthusiastic, committed, diligent, capable, and adaptable. I have resilience as well. I have worked as a banker for six years, and I have good analytical and mathematical skills in addition to a strong commitment to providing excellent client service. I have learned a lot about the workplace during the last six years. My experience includes dealing with and resolving customer issues, providing prompt, courteous, and accurate customer service, handling cash and balancing drawers, managing inventory, ensuring that all information is accurate and complete, and maintaining a tidy, organized workspace and a professional demeanor.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
My Experience and Education
2017
-
2023
East West Banking Corporation
(Customer Service Associate)
• Provides information in response to inquiries about processes of the products and services.
• Giving excellent customer service assistance in regards to clients concerns, resolving complaints or account discrepancies.
• Provides account services to customers by receiving deposits, loan payments, cashing check issuance, and processing savings withdrawals.
• Tracking, recording, reporting and storing information related to bank transactions and client’s information..
• Maintaining and balancing cash drawers and reconciling discrepancies.
• Handling currency, transactions and confidential information in a responsible manner.
• Ensuring all information is accurate and complete
• Keeping a clean, organized work area, and a professional appearance.
• Bookkeeper or Data Entry
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.