I don't believe in luck but I believe in destiny. I know it's a hassle searching for that "right employee", but no worries the search is over. You found me. :D
If you'll give me a chance to prove myself, I'll assure you it's worth it.
HERE'S WHY THE SEARCH STOPS HERE, *wink*
1. I have 3 years of experience in Customer Service. I manage customer queries and complaints through inbound/outbound calls, chats, and emails.
2. I have more than a year of experience being a bookkeeper. I graduated with a bachelor's degree in Business Administration major in Financial Management. I handled different accounts using XERO software.
3. I have great experience in administrative assistance. I am highly reliable to manage administrative tasks. I am a flexible and fast learner individual.
4. I can be an asset to your company.
WHAT'S IN IT FOR YOU?
1. Time Efficiency
I can look after one or multiple tasks of your business so you can have more time to focus on growing your operations.
2. Cost-Saving
Working with me is a great way to improve overall work efficiency and productivity without spending a lot of business money and resources.
3. Improve Customer Experience
I can help you be more responsive in answering questions or handling disputes, which makes you look good in the process.
4. Improved profitability
My goal is to help you grow your business.
Please let me know how I can help you. Thank you.
Asian College of Technology – International Educational Foundation
• Assist the Production Manager & Admin Manager with their tasks
• Create invoices and enter bills in the system
• Reconcile transaction in the accounting software
• Process Payables
• Replying to emails
• Process cancellation, refund or suspension of customer’s account
• Provide technical support
• Perform Ad Hoc activities when required
• Manage customer queries and complaints through inbound/outbound calls, chat, and emails.
• Process dispute, create cases, and can communicate with customers
• Sales and upselling products
• Provide 100% customer satisfaction
• Create sales invoices
• Manage payables
• Data entry
• Assist bookkeeper
• Create and publish content on all social media platforms to grow an audience
• Build brand awareness
• Managing Facebook Ads
Social Media Strategy. Copywriting. Design. Customer Service. Analytics. Content Creation. Monitoring.
Create and respond to emails. Scheduling. Organize files. Record minutes. Compile data. Other admin tasks.
Reconciliation. Paying Bills. Manage Invoices. Tax Management. Payroll. Document Financial Records.
Resolve Issues. Respond to complaints. Upselling. Take Orders. Handle Returns. Provide customer satisfaction.