Bachelor of Science in Business Administration Major in Marketing Management
Bulacan Agricultural State College
I’m an experienced Executive Virtual Assistant with 7+ years in administration, client coordination, and business support across accounting, healthcare, retail, and professional services. Skilled in inbox and calendar management, client follow-ups, Xero, SharePoint, ATO/ASIC portals and Canva, I deliver reliable, detail-driven support that keeps operations seamless.
What makes me different is my ability to combine executive-level admin support with marketing know-how, giving businesses not just structure, but also a competitive edge. My goal is simple: help leaders save time, stay organized, and scale with confidence.
Bulacan Agricultural State College
I provide high-level administrative and operational support to ensure seamless business operations and client service delivery. My role goes beyond traditional assistance by combining executive support with process improvement, technology management, and client coordination.
Key Responsibilities:
· Executive Assistance: Delivering comprehensive support to leadership, ensuring priorities are managed effectively.
· Email & Calendar Management: Organizing, prioritizing, and maintaining inboxes and schedules to optimize executive time.
· Client Relationship Management: Acting as a primary point of contact, nurturing professional relationships, and ensuring timely follow-ups.
· Xero Practice Manager (XPM): Managing workflows, client records, and tasks to support accounting operations.
· SharePoint File Management: Structuring and maintaining digital filing systems for accuracy, security, and easy access.
· Document Preparation & Engagement Letters: Drafting, reviewing, and finalizing professional correspondence and compliance documents.
· Invoicing & Billing Support: Assisting in financial processes, ensuring accuracy and timely billing.
· Marketing & Communications Support: Contributing to internal and external communications, including digital content and branding.
· Administrative Workflow Optimization: Identifying gaps, streamlining processes, and implementing efficiency-driven solutions.
· Confidential Correspondence Handling: Managing sensitive information with discretion and professionalism.
· Team Coordination: Facilitating collaboration between staff, executives, and clients to align on deliverables.
· Process Improvement & Problem-Solving: Anticipating needs, addressing challenges, and providing proactive solutions.
Delivered comprehensive administrative and client support in a healthcare setting, ensuring accuracy, compliance, and smooth daily operations.
Key Responsibilities:
· Performed data entry into hospital systems, maintaining accurate and up-to-date patient records.
· Managed patient requirements and enrollment for PhilHealth and insurance coverage.
· Assisted patients and customers daily, providing responsive and professional support.
· Prepared monthly reports and handled incoming/outgoing communications including record releases.
· Supported email management, answering inquiries and following up with clients.
· Maintained digital and physical filing systems for organized record-keeping.
· Tracked inventory and supplies to ensure smooth clinic operations.
· Coordinated with staff to uphold workflow efficiency, confidentiality, and compliance.
During my time at Mercury Drug Corporation, I developed a strong foundation in customer service, precision, and problem-solving. As a cashier, I was entrusted with handling financial transactions accurately and efficiently, while maintaining a positive and welcoming environment for customers.
Duties & Responsibilities:
· Handled cash, credit, and other transactions accurately and efficiently.
· Provided excellent customer service by assisting with inquiries and product needs.
· Resolved customer concerns and complaints in a calm and professional manner.
· Maintained cleanliness and organization of the checkout counter.
· Ensured pricing accuracy and scanned items quickly and correctly.
· Counted cash drawers at the beginning and end of shifts to ensure accuracy.
· Demonstrated punctuality and preparedness for every shift.
· Supported team members during busy hours to ensure smooth operations.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
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