Hey I am Cristina

More Info About Me

👋 Hello there! I'm Cristina, a dedicated virtual assistant with experience in social media management, basic graphic design, content creation, email marketing, lead generation, and Amazon product sourcing (online arbitrage). I am committed to helping businesses grow and thrive online.

With a diverse background in sales, customer service, and administration, I bring a wealth of experience to my role as a virtual assistant. My skills enable me to excel in social media management, graphic design, content creation, email marketing, lead generation, and Amazon product sourcing (online arbitrage).

I'm ready to take on new challenges and make a positive impact wherever I go. Let's collaborate and bring your projects to life!

Cristina P. Navarro
Doha, Qatar
cristinanavarro17@outlook.com
Freelancer
Check my CV View Work Hire Me

My Skills and Competencies

Graphic Designer
Social Media Management
Customer Service
Lead Generation
Email Marketing
Content Creator

Certificates

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2024
Nursing Assistant Certificate

AsiaEuro Training Center

Undergraduate
Bachelor of Science in Psychology

Far Eastern University

2006
Diploma of Science in Hotel and Restaurant Management

Montessori Professional College

2024 - 2024
VA Success 3601 Academy
(Virtual Assistant / Social Media Manager)

Completed training in social media strategies, managed email marketing campaigns, performed administrative tasks, and created graphic designs. Developed content for social media and conducted market research and lead generation activities.

2023 - 2024
Smart Event and Production, Qatar
(Administrative Supervisor)

As an Administrative Supervisor, I streamlined operations and enhanced productivity by 20% through efficient scheduling systems. I led a digital document management initiative, reducing paper usage by 30%. Proactive communication and exceptional organizational skills contributed to a 15% increase in client satisfaction ratings.

2023 - 2024
Candidzone
(Recruiter)

Manage full-cycle recruiting, from initial sourcing and screening, through offer negotiations, placement and on boarding permanent and temporary positions
Source high-caliber candidates by leveraging recruiting software, social media, cold calling, and employee/client referrals. Craft and post job postings on different social media platforms to attract regular pipeline of talent across multiple positions.

2015 - 2023
Ooredoo Telecommunication
(Customer Service Admin)

Optimized customer service operations, resulting in 25% decrease in response time. Proactive problem-solving and effective communication contributed to a 20% increase in customer satisfaction ratings.

2010 - 2015
Starlink ME W.L.L, Qatar
(Direct Sales Executive)

Consistently exceeded sales targets through strategic customer engagement and relationship building in the retail sector. Implemented innovative sales strategies leading to an increase in revenue within the first quarter.

2008 - 2010
Contact Center.COM, Philippines
(Customer Service Team Leader)

As a Customer Service Team Leader, I spearheaded a team of 15 agents, boosting customer satisfaction through personalized coaching and training. Streamlined processes resulting in decrease in average handling time, enhancing overall efficiency and service delivery.

My Services

Customer Service Specialist

Customer service specialists provide timely assistance and foster relationships, crucial for satisfaction and loyalty.

Content Creation

Content creation captivates audiences, boosts engagement, and builds brand authority for effective marketing.

Social Media Management

Effective social media management involves strategy, content creation, engagement and analytics to boost online presence

Virtual Assistant

Virtual assistants enhance productivity, save time, and reduce costs by handling tasks efficiently and remotely.

Lead Generation

Effective lead generation drives targeted prospects, boosts sales, and fuels business growth with strategic methods.

Email Marketing

Email marketing boosts direct communication, personalization, and ROI, making it essential and cost-effective.


Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Doha,
Qatar
Email :
cristinanavarro17@outlook.com


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