2013
More info about me !
Hi, I’m Cristina Joy Marayag, a detail-oriented and reliable Virtual Assistant from Tiwi, Albay, Philippines.
I specialize in Data Entry, Customer Support, and E-commerce operations such as product research, product listing, order processing, and inventory tracking. With more than 5 years of hands-on experience as an online seller (2019–2024), I developed strong skills in managing customer inquiries, ensuring smooth order fulfillment, and keeping business operations efficient.
I am proficient in Excel, Google Sheets, and CRM tools, and I pride myself on my accuracy, time management, and problem-solving skills. My goal is to provide dependable support so clients can save time, stay organized, and focus on growing their business.
My Skills and Competencies
Market/Product Research & Sourcing
Virtual Assistant Task
Attention to Detail
Time Management
Data Entry (Excel, Google Sheets)
CRM Tools
E-commerce Assistance (Shopify, Product Research, Order Processing, Listing Management)
Customer Support (Email, Chat, Social Media)
Certificates
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My Experience and Education
Aug 9 2025
-
Aug 10 2025
ProVA Training (Self-employed / Freelance)
(Virtual Assistant (Trainee))
- Completed intensive Virtual Assistant training focused on workflow efficiency and productivity.
- Gained hands-on practice in Data Entry, Product Research, and Administrative Support.
- Utilized tools such as Google Workspace, Shopify, Excel, Zoom, and Slack to streamline operations.
- Collaborated in team projects, supported communication, and ensured timely task completion.
2019
-
2024
Online Seller
(Self Employed (Facebook Online Shop))
- Managed product listings, pricing, and inventory.
- Processed customer orders and handled shipping/fulfillment (FBM), with familiarity in FBA processes.
- Responded to customer inquiries via chat and social media.
- Conducted product and market research to identify winning products.
- Gained strong skills in time management, accuracy, and customer service.
My Services
Data Entry & Management
- Accurate encoding and organization of data using Excel, Google Sheets, and CRM tools - Data cleaning, updating, and r
Customer Support (Email, Chat, Social Media)
- Handling customer inquiries and concerns in a professional manner - Managing inboxes, chat responses, and social medi
E-commerce Support
- Product & Market Research - Order Processing and Inventory Monitoring - Product Listing Management (pricing, des