Bachelor of Science in Information Technology
De La Salle Lipa
Systems Specialist who handles customer concerns regarding system issues and process flows. Also evaluates, analyzes, designs, and develops business processes and workflows for system improvements and automation.
De La Salle Lipa
Maintains customer database (entering and updating information), creates presentation based on customer requirements, create reports (w/ tables, formulas and graphs) using Microsoft Office
Social Media Management with Admin Access, Social Media Marketing, Content Creation, Graphic Design for social media posting, Branding, Copywriting
Evaluates and analyzes business processes and workflows with the objective of delivering process and system improvements and automation.
Designs and develops automated solutions (together with programmers/developer) to make the organization processes more effective and efficient in compliance with certain operating standards.
Prepares user manual and other operational documentation as needed.
Supports in the development lifecycle of large and complex projects from the initial scoping, devising and documenting high level and detailed technical solutions, reviewing all stages of testing and managing the deployment of the solution into production
Work closely with different technical groups and SMEs to fulfill end-to-end solution objective
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.