2019
Bachelor of Science in Tourism Management
STI COLLEGE FAIRVIEW
More Info About Me
I am Cristal Ureta, 21 years old. I lived in Caloocan city. My hobbies are playing instruments like guitar, piano, xylophone. I am a fast learner and productive. I can also work under pressure and multi task. I am eager to gain more knowledge and experience to learn new things.
My Skills and Competencies
Social Media Manager
Data Entry
Email Management
Customer Service
Certificates
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My Experience and Education
2020
-
2022
Teleperformance
(Customer Service Representative)
• Answering Customers inquiry
• Knowledgable in Basic Computer
• Solving the customers concerns
• Sales
• Effective resolution
• Email management
• Basic Technical concerns
• Promoting
• Escalating
• Marketing
2021
-
2022
Creepthetic Tattoo
(Social Media Manager)
• Graphics
• Posting
• Answering customer concers and
inquiry
• Scheduling
• Time management
• Promote content on social networks
and monitor engagement
• Editing
2023
-
2023
Concentrix
(Customer Service Specialist)
Handling and managing calls and chat, booking a flight ticket, tracking and placing an order, and navigating tools.
My Services
Social Media Management
Social Media Marketing is telling the world you’re a rock star. Content Marketing is showing the world you are one.
Graphic Design
Graphic design is a craft where professionals create visual content to communicate messages.
Data Entry
Data entry is an awesome work where professionals uses computers and data processing programs to enter information into
Email Marketing
Email marketing is the act of sending a commercial message, typically to a group of people, using email.
Customer Service
Customer service offering amazing assistance to retain customers and grow your business.