Hey I am Crissy Ianna

Your Behind-the-Scenes Powerhouse

Hi there! My name is Crissy, 36 years of age, from Pangasinan PH. I'm married with two kids and during my free time, I love spending quality time with the kids and watch different educational and life hack YouTube tutorials.

Though I graduated Bachelor of Science in Information technology, I have over 8 years of experience in the BPO industry. Working in diverse roles, has shaped me into a highly adaptable and customer-focused professional. I consistently delivered customer satisfaction, driven sales, through multiple channels — phone, email, and chat. On my previous role, I’ve tried the remote set-up as well. Detail-oriented and organized Personal Assistant with hands-on experience supporting school Head in the day-to-day administrative operations. Proficient in file management, document editing, and creating polished PowerPoint presentations, designing professional invitations and certificates using Microsoft Office Suite and Google Workspace tools. Known for maintaining confidentiality, managing multiple tasks efficiently, and ensuring smooth office workflows in an educational environment. These experiences helped me build strong skills in communication, time management, and problem-solving, adaptability, flexibility — all of which I’m now excited to bring into the world of Virtual Assistance.

I’m familiar with tools like Google Workspace, Microsoft Office, Trello, Calendly, and even basic graphic design using Canva, data entry, task coordination, and keeping things organized. I’m now looking to support entrepreneurs, businesses, or teams who need a reliable, resourceful, versatile and detail-oriented Virtual Assistant. I'm passionate about delivering quality work and helping others grow by taking tasks off their plate. I’m so excited to be a part of your journey and contribute however I can! 😊

Crissy Ianna C. Campos
Pangasinan, Philippines
Freelancer
Check my CV View Work Hire Me

My Skills and Competencies

Appointment Setting
Calendar Management
Email Management
Google Workspace
Microsoft Office
Graphic Design
Data Entry
Customer Support

Certificates

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2018
Completed 21-Units of Profesional Education

Conferred 2013
Sub-Professional Eligibility

2010
BS Information Technology

Golden West Colleges

2022 - 2025
Intercontinental Hotels Group
(Senior Case Manager, Luxury Sales and Service)

Luxury Sales and Service – one stop shop providing exceptional and personalized service focused on high level members and high-end properties, ensuring outstanding hospitality experience, while driving sales through in-depth knowledge on the brands via phone, email and chat.

Senior Case Manager – handled highly escalated Guest Relations concerns via phone and email to ensure an exceptional guest experience. Liaison between guest and hotels to provide outstanding customer service, meet and exceed brand standards.

Case Manager - Frontline team handled Guest Relations complaints, request and inquiries. Liaison between guest and individual properties.

2017 - 2017
Local Government Unit │Amandiego Elementary School
(Administrative Assistant and Computer Teacher)

Conducted 30-minute/session about Computer 101 to Kindergarten to Grade VI pupils. On-call school Principal’s Administrative Assistant with task like researching, file sorting, assist during school events.

2012 - 2016
Centiole Systems Inc.
(Market Research Officer)

Facilitating first touch outbound calls to prospective clients globally and lead generation through phone call.

2010 - 2012
Dell International Services
(Accounts Receivable Sr. Representative)

Analyzing each claim then outbound contact to different health care providers based in the United States to follow-up payment status and disputes.

My Services

Data Entry / Web Research

Search the Internet for information on a wide variety of topics.

Customer Support

Serve as the frontline connection between the company and its customers through phone, email and chat.

Executive Virtual Assistance

Provides high-level admin support remotely by managing schedules, handling communications, organizing documents.

Graphic Design

Creates visually compelling designs like logos, marketing materials, and digital content, to communicate brand messages.

Appointment Setter

Contacts clients and schedules appointments, ensuring accurate calendar management and effective communication.


Works

Data Entry

Graphic Design

Executive VA

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Pangasinan,
Philippines


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