2020
Bachelor of science in tourism management
Our lady of fatima University
More Info About Me
Hello there Im Crissa Mae Bragas a Filipino virtual assistant residing in the Philippines with a bachelor's degree in Tourism management. Experience in customer service and Virtual assistant. My main goal is to be the best worker to meet my client needs. I am a reliable worker with great attention to detail. I can guarantee 100% on my work to build good relationships with my client for future projects.
My Skills and Competencies
Customer service
Social Media Management
Data Entry
Certificates
My Experience and Education
2022
-
2023
Sagility
(Call center representative)
↬Delivered exceptional customer service via phone, email, and chat, addressing inquiries and resolving issues promptly.
↬Maintained an extensive knowledge of products/services to provide accurate information to customers.
↬Consistently achieved a customer satisfaction rating.
↬Collaborated with team members to improve service quality and share best practices.
↬Participated in regular team meetings and training sessions to enhance skills.
2023
-
2023
ProVA Training
(General Virtual Assistant)
↬Completed a comprehensive training program in general virtual assistant tasks, including administrative support, email management, data entry, scheduling, and more.
↬Acquired practical skills in using virtual assistant tools and software.
↬Demonstrated dedication to transitioning into a virtual assistant role.
My Services
Customer service
Supports customers by providing helpful information, answering questions, and responding to complaints
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.