2015
Bachelor of Science in Information Technology
PLT College, Inc.
More Info About Me
Hello!
I’m Cris, a dedicated freelancer with over three years of experience delivering exceptional customer support in the BPO industry. I’m reliable, detail-oriented, and passionate about helping businesses succeed by resolving client issues efficiently and professionally.
As a freelancer, I’m flexible, committed to continuous learning, and always ready to provide world-class service. I’d love the chance to contribute to your success!
Best regards,
Cris
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Customer Service Representative
Web Designer
Certificates
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My Experience and Education
2016
-
2018
TELUS International
(CSR/TSR)
Handle calls from customers or clients and provide them with a solution to their queries. Identifies, investigates, and resolves users problems with computer software and hardware. Selling software related to their problems or concern.
2015
-
2016
Harte Hanks
(Tech Support)
Diagnose and troubleshoot any issues related to a product.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Customer Service Representative
Handle calls from customers or clients and provide them with a solution.