2013
Business Administration Major in Marketing Management
Colegio de San Juan de Letran
More Info About Me
My name is Criselda. I took up Business Administration Major in Marketing Management. I worked in the corporate world for 3 years and decided to switch to freelancing for 6 years now. I am a very dependable person who is great at time management. I am always energetic and eager to learn new things. I can also easily adapt and I always make sure that I give my best in everything I do.
My Skills and Competencies
Social Media Manager
Customer Service Representative
Data Entry
Amazon VA
Certificates
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My Experience and Education
2021
-
2022
PTC
(Administrative Assistant)
• Enter and update client information using Teachworks
• Process client requests, payments, and cancellations
• Schedule and confirm lessons with teachers and students
• Identify and sort incoming Zendesk tickets
• Respond to enquiries using Zendesk
2021
-
2021
Max Power
(Cold Caller)
• Promoting and setting appointments with people and switching them from their current utility company to solar.
2016
-
2020
ALO7
(English Tutor)
• Teaching general English to individuals and small groups of up to 8 students.
• Trained newly onboarded tutors.
• Graded/QC fellow tutors’ classes.
• Helped prepare materials, general teacher support as needed via Zendesk.
• Established an environment that encourages students to learn, increase their interest in English and holds their attention in a fun and exciting lesson.
• Used alternative teaching strategies to help students progress and learn more effectively.
My Services
Social Media Management
Social Media Marketing is telling the world you’re a rock star. Content Marketing is showing the world you are one.
Customer Service Representative
Answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
Amazon Virtual Assistant
I will likely be tasked with product, supplier, discount, and competitor research.