Greetings! I'm Crisela, a dedicated professional and your Potential Unlocker, passionate about unleashing the untapped potential within businesses through customer service, data entry, lead generation, email marketing and bookkeeping.
I assist businesses in identifying opportunities and maximizing growth potential by providing tailored solutions, data-driven insights, and cutting-edge technologies. My goal is to help clients achieve accomplishments and long-term success.
If you're ready to unleash the power of customer service, data entry, lead generation, email marketing and bookkeeping for your business, let's connect. Together, we can unlock your business's untapped potential and embark on a transformative growth journey.
Davao Oriental State University
I correctly enter customer data into the business' database, including contact information, questions, and other important details. I'm also in charge of maintaining and updating customer records on a regular basis by adding new details, changing older ones, and correcting any inconsistencies or errors. I keep a record of all communications with customers, including phone conversations, emails, and chat logs, and add pertinent information to their records.
I am responsible for accurately entering billing information into the company's billing system. This includes entering customer details, invoice amounts, payment information, and any other relevant billing data. I always pay close attention to detail to avoid errors and ensure data integrity. I also generate reports from the database system and analyze the documents and data encoded using Google Sheets or Excel if they are accurate. I am responsible for giving the customer a discount by applying the memo computation given and analyzing if the discount has been affecting the billing system.
I enrolled in a Virtual Assistant Training Program in ProVA Ph. I have a coach/mentor and my mentor gave me an assignment or task particularly in data entry and data research and I created the task given.
I enrolled in Bookkeeping Internship in ProVa Ph where I gain hands-on experience in managing actual client
transactions and generate reports.
I am competent of delivering product information, assisting in assuring client satisfaction.
I will help you in recording, organizing, and maintaining financial transactions for your business.
Services to help you effectively handle your inbox and ensure efficient communication.
Search the Internet for information on a wide variety of topics.
Help to identify and acquire potential customers or clients.
