I am Crischelle Braza Garcia, a BS Industrial Technology major in Computer Technology (Cum Laude) graduate from Southern Luzon State University – Tiaong. With hands-on experience in technical support, IT troubleshooting, and office administration, I strive to combine technical efficiency with strong organizational skills.
My background includes working as a Freelance Major Incident Manager for an Australian-based employer, where I coordinated major incident resolutions, prepared analytical reports, and conducted post-incident reviews. I also gained solid experience through internships with both a local government unit and a corporate environment, performing diagnostics, network troubleshooting, and clerical work.
Beyond academics, I have actively served in student leadership roles such as Councilor for Legal Matters and Councilor for Education and Research in the Supreme Student Council, which honed my skills in communication, problem-solving, and collaboration.
I am passionate about technology, continuous learning, and leadership development, with certifications in Computer System Servicing (NC II) and training in Virtual Assistance, Cybersecurity, and Artificial Intelligence. I approach every task with dedication, adaptability, and a drive for excellence.
Southern Luzon State University – Tiaong
Providing administrative support, managing communications, scheduling, and handling various tasks to ensure smooth business operations remotely.
Coordinated and documented major incident resolution efforts, prepared monthly incident reports using Excel pivots, and conducted Post-Incident Reviews (PIR) to support continuous improvement
Become part of the planning team, leading and organizing the entire seminar.
Facilitate communication between students and faculty, gather feedback, and ensure the integration of innovative educational technologies.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.