2001
Associate in Computer Office Ad
Baguio Colleges Foundation
More Info About Me
I am a graduate of Computer Office Administration and worked for Nestle Warehouse and Logistics Outbound Operations for almost 8 years. I am a customer service oriented with efficient and effective in dealing with customers queries and customer complaints, I also handled customers and sales report. I can do multi tasking in processing customer orders from Order Entry to Transport Order Creation to Load Planning to Billing upto Releasing using System Application Product or SAP! I am also an expert user of Microsoft Word, Excel, Powerpoint, Microsoft Outlook with high speed in typing jobs and knowlegeable with SAP system.
I am a hardworker, eager to learn and develop my skills more and more!
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Customer Service Rep
Logistics Specialist
Certificates
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My Experience and Education
2009
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2012
Nestle Distribution Center Meycauayan
(Billing Clerk➡️Transport Order Creator➡️Load Planner)
✅Processing/Creation of Transfer Order
✅Weighing of orders
✅Weighing and closely monitoring of released orders;
✅confirm truck allocations in moving planned goods into accounts
✅monitor special instructions.
August 2007
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November 2007
Napintas Logistics and Distribution Inc. Sta Barbara Pangasinan
(I.T Staff/Encoder)
✅Encoding of Cash Invoice, Bad Returns and Customer Cancellation
September 2003
-
January 2007
Nestle Binalonan Distribution Center
(Filing and Transmittal Clerk/Customer Service Transport/Customer Service Encoder/Customer Service Coordinator)
✅Filing and Transmittal of Invoices per Sales Rep.; Closing of Invoices
✅Schedules and Monitor Incoming Stocks; Monitor and handles availability of stocks.
✅Handles and Manage key Accounts, Distributors and Traditional Accounts; Create Sales orders
✅Closely monitoring of all accounts from end to end process; Reporting of Sales update to SCM and Sales Executives;
✅attending customer complaints and resolve it within 24hrs.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Customer Service Rep
Interact with customers to address their concerns, answer their questions and assist them with their needs.