Bachelor of Science in Tourism Management
De La Salle University -Dasmariñas Cavite
I’m a detail-oriented and dependable professional transitioning into the world of virtual assistance—bringing with me over 8+ years of combined experience in sales, customer service, and executive-level administrative support.
As a former Executive Assistant, I handled a wide range of responsibilities including calendar and email management, client communication, personal errands, government document coordination (BIR, tax matters), and scheduling across departments. I worked closely with a business owner, which sharpened my ability to work independently, handle confidential information, and keep operations running smoothly.
My background in sales and customer service makes me an excellent communicator and problem-solver. I know how to manage client expectations, build trust, and handle challenges with professionalism and empathy.
Now, I’m ready to bring these skills into a remote work environment. I may be new to the VA industry, but I’m confident in my ability to learn fast, adapt to online tools, and provide the same high-level support virtually as I did in-person.
🎯 What I Bring to the Table
*8+ years of real-world experience in fast-paced, client-facing roles
*Strong foundation in administrative support and executive assistance
*Excellent communication, organization, and time management
*Ability to work with minimal supervision and complete tasks efficiently
*Trustworthy, detail-focused, and committed to helping businesses grow.
De La Salle University -Dasmariñas Cavite
Managed executive communications including email inbox, calendar scheduling, meeting coordination, and travel arrangements, ensuring efficient time management.
Handled 50+ inbound and outbound client calls daily, delivering professional customer service and prompt issue resolution.
Processed BIR documentation and maintained compliance by coordinating with accounting and government agencies.
Collaborated cross-functionally with multiple departments to streamline workflows and improve turnaround times.
Reduced scheduling conflicts and improved follow-up accuracy through proactive planning and organization.
processed in processing property assessments, tax declarations and official records in compliance with municipal regulations.
maintained accurate data entry in the property database and updated land and building assessment files supported the preparation, filing and archiving of legal documents for property owners.
coordinated with other municipal departments and the public to provide information, resolve inquiries and facilitate requests.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Professional responsible for managing the schedules and communications of key executives in their company.