Hey there! I am Chloe

More Info About Me

Hey there! My name is Claudine Marcelyn Santos, but I go with the name Chloe Santos as it is simpler and shorter. I worked most of my career in Customer Service, as an introvert it's a bit challenging for me to face different kinds of people, behaviour, and culture--but hey, who doesn't want a challenge? I was able to gain 7 years' experience in this field and I'm very happy to say that majority of the people I encounter thought I'm an extrovert, I'm mostly funny and serious, if there's something in between that: that's me. I spend my free time reading books, now that I reached a certain age, priorities changed, and so do goals in life, I just wanted to play games--I'm a casual gamer, a kid at heart before, its a bit unusual that my priorities changed as I aged (don't we all?) I wanted to do something that I have never done before, become a Virtual Assistant, it's a bit similar to the jobs I usually land, however, the Virtual Assistant job is a home-based job, and I am more than ready to take this challenge and be excellent. I feel that I would love this job as I became more introverted than usual, I want to land Data Entry jobs, Lead Generation, Graphics, and other back-office jobs. I hope you will be interested to help me to master different skills. I won't promise anything, I believe that if you do something and have the drive to excel in it, you'd do great, and your work will market itself!

Chloe Cruz Santos
Paranaque, Philippines
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My Skills and Competencies

Social Media Manager
Data Entry
Content Creator
E-commerce Virtual Assistant


Moonton QA Recognition

My Experience and Education

Fine Arts - Associates Degree

University of the East

High School

La Purisima Concepcion of Malabon Inc.


Malabon Elementary School

Vocational - Computer Technology

The Bestech Imus

2012 - 2013
Argon Global W.L.L.
(Officer In Charge - Sales)

Help customers and make suggestions to increase sales.
Ability to interact well in person and over the phone.
Stock products on shelves, counters, and tables.
Place purchase orders based on inventory and fast-moving items.
Ensure that all customers receive timely and courteous service.
Use product expertise to increase sales.
Responsible for keeping the store clean and presentable at all times.
at all times
Correctly enter register transactions.
Keep up with store policies, procedures, and special offers.

2013 - 2014
Starlink Ooredoo Qatar
(Customer Service Representative - Sales)

Sell telecommunications products and services to people as well as businesses.
Position in the market through locating, developing, defining, and bargaining.
and establishing and maintaining commercial partnerships
Keep up with the latest technological developments.
Prospective clients should be identified, contacted, and relationships built.
Using a combination of phone and in-person cold calling,
To get appointments, use networking and referrals.
Book and install new lines/services to fulfil client needs.
Write precise orders and submit them.
Submit pricing and pre-qualification requests based on the client's specifications.
Maintain an up-to-date sales database that includes all activities.
with their present position, partners, and opportunities
Maintain open and effective communication channels throughout the project.
teamwork, passion, pride, commitment to the organization's
excellent craftsmanship.

2014 - 2016
Sephora - Qatar
(Beauty Consultant, Team Lead - Make up)

Selling products and collecting payments, making product recommendations to clients, making sure their needs are met and the products advised to them suits their skin complexion, demonstrating the use of products, and educating the customers in various forms and makeup techniques. Conduct makeup training, and product knowledge for the makeup team.

2014 - 2016
Marc Jacobs and Kat Von D
(Brand Ambassador and Makeup Artist)

Apply make-up to clients using a color palette and different tools such as mascara, sponges, eyebrow shapers, lip liners, brushes, and other applicators. Applying touch-ups as necessary, use photographs or models for reference when consulting with clients on ideal look. Suggest skincare routines. Create a look that promotes the brand's Marc Jacobs and Kat Von D.

2020 - 2022
Moonton - Mobile Legends
(Facebook Streamer Liaison)

Manages a team of 70 streamers, all of which have hundreds of thousands of followers, encode their event submissions, make sure their information is up-to-date, answer queries, and process requests.

2021 - 2022
(Copyright Risk Officer)

Making sure the designs are not subject to copyright specially with existing competitor games, both PC and mobile phones.
Suggest alternative designs.

2020 - 2021
(Customer Service Representative - Sales)

Activate AT&T Mobiles and services
Assist customer's inquiries and concerns
Encourage customers to avail services or upgrade services that will suit their needs
Basic troubleshooting

2019 - 2020
Teleperformance - Suntrust
(Fraud Specialist)

Investigate credit/debit card suspicious activity
Lock cards for travel purposes
File disputes

My Services

E-commerce Virtual Assistant

Product and research, excel, listings, optimizing product lists, and inventory, bookkeeping, and customer service.

Data Entry

Coding information, achieving an organization's goals by completing the necessary tasks, data reports, generating leads.


Data entry, transaction collection, debit tracking, and financial record maintenance and monitoring

Content Creator

Create content for websites, social media, marketing materials to promote companies' products and services.

Social Media Management

Analyzing engagement data, recognizing trends, and developing digital initiatives to build community online.

Graphic Design

Designs logos, graphic contents for social medias, infographics, visuals, and more.


Let's work together !

I am available for freelance projects.
Hire Me

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