BS Hotel & Restaurant Management
University of Cebu Lapu-Lapu and Mandaue
University of Cebu Lapu-Lapu and Mandaue
• Responsible for meeting the needs and safety requirements of passengers and airport personnel.
• Answer customer inquiries on the phone, in person, & email.
• Responsible for answering the telephone, transferring calls, taking accurate messages, greeting customers, cashiering, giving tours of the spa facility and scheduling appointments.
• Checks attendance of spa therapists.
• Daily inventory of supplies such as towels, bed linens, massage oil, and etc.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.