Bachelor of Science in Information Technology
STI College
Overview
I bring 5 years of experience providing administrative and customer support, backed by a General Virtual Assistant certification. I’ve honed my ability to deliver reliable service and build smooth workflows for businesses, helping clients save time and stay organized.
Core Skills & Expertise
• Customer Support & Admin: Responsive and empathetic handling of inquiries via email, chat, or ticketing systems; adept in email management, scheduling, data entry, and documentation.
• Software Proficiency: Fully versed in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace (Docs, Sheets, Calendar, Gmail).
• Graphic Design: Skilled in Adobe Photoshop and Canva, delivering visually engaging social media visuals, banners, flyers, and presentation slides
What I Can Do for You
• Manage inbound and outbound client inquiries with professionalism and speed
• Organize calendars, coordinate meetings, and streamline communications
• Design polished graphics for social, marketing, and internal use
• Maintain documents, logs, spreadsheets, and email workflows
• Work independently or within a team to support daily operations
Why Choose Me?
• Trusted for consistent delivery, attention to detail, and clear communication
• Tech-savvy and quick to adopt new tools and procedures
• Certified as a General Virtual Assistant—equipped with formal training in remote support
• Passionate about supporting clients with a friendly, solutions-driven mindset
STI College
• Responsible for encoding and updating client’s information with MS Excel and Google Sheet.
• Responding to emails, texts, and phone calls about client’s appointment and other customer support issues.
• Accountable for sending in a weekly report for billing purposes .
• Using Adobe Photoshop to create layouts for calling cards, t-shirts, job postings, and other business needs.
MS Office | Google Workspace Application
With over 5 years experience of administrative works