2000
Computer System Design and Programming
AMA Computer Learning Center
More Info About Me
Results-oriented individual with a keen eye for detail, actively pursuing opportunities as a Virtual Assistant / Data Entry Specialist. Proficient in computer operations and dedicated to ensuring precision and efficiency in every task. Excited about the prospect of bringing my skills and commitment to excellence to a dynamic team for mutual success.
My Skills and Competencies
Social Media Management
Data Entry
Content Creator
Customer Service
Problem Solving / Critical Thinking
Business Intelligence
Data Cleansing
Computer Programming
Multitasking
Business
Creativity
Analytics
Microsoft Excel
Certificates
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My Experience and Education
October 2023
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July 2025
vGrubs
(Manager)
I am at the core of our menu operations, leading a team to create, refine, and optimize virtual menus for restaurant clients. My role focuses on ensuring accuracy, efficiency, and top-quality standards while staying aligned with platform guidelines like DoorDash, Grubhub, and Uber Eats. I work closely with my team, providing guidance and training, while also collaborating with clients and third-party platforms to resolve issues. With a passion for problem-solving and process improvement, I strive to keep everything running seamlessly.
January 2024
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November 2024
R MO Global Diversity Solutions
(Admin Assistant for Corporate Accounts)
The primary responsibility of a corporate account handler is to cultivate and expand the company’s connections with its corporate clientele, driving both growth and profitability while prioritizing client contentment.
2023
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2023
Freelance
(Data Entry)
Focusing on ensuring accurate and timely data input while maintaining a high level of quality assurance. Proficient in data entry software and Microsoft Office, collaborate seamlessly with team members to address inquiries and resolve discrepancies efficiently. With a keen eye for detail, I am committed to upholding data integrity and confidentiality. Adaptable in fast-paced environments, continuously seek ways to enhance efficiency and contribute to effective data management.
2023
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2023
Veho Logistics - US
(Expert Resolution Officer)
Responsible in strong communication and meticulous attention to detail, navigate logistics processes, shipping regulations, and customs procedures seamlessly. Collaborating effortlessly with internal teams, address customer concerns proactively, embodying a customer-focused approach. Ready to elevate service standards, my expertise aligns seamlessly with the dynamic demands of the logistics industry.
2021
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2023
Chime - US
(Escalation Officer / Subject Matter Expert)
Taking charge of mitigating financial disputes and resolving transaction errors, ensuring a seamless loan management process and overseeing mobile banking and eCommerce business operations. Simultaneously, playing a pivotal role in facilitating the on boarding process for new employees, offering comprehensive assistance with product inquiries. My responsibilities span across the spectrum of financial dispute resolution, transaction accuracy, loan administration and the dynamic landscape of mobile banking and eCommerce, where I contribute to the efficiency and success of our operations.
February 2016
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May 2020
Favour MC Parts and Accessories
(Sales and Marketing Manager)
Drive global expansion by identifying and penetrating new international markets, implementing strategic marketing initiatives to elevate motorcycle brand visibility and appeal. Foster strong relationships with distributors and stakeholders, ensuring brand loyalty and sales growth. Lead and mentor a dynamic sales team to consistently achieve targets, while staying informed on industry trends and competitor strategies to influence product and marketing development.
August 2014
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December 2015
Philam Life Insureance
(Associate Unit Manager)
Effectively manage organizational teams by overseeing schedules, setting goals, and maintaining optimal staffing levels. Lead regular meetings to communicate targets, updates, and events, while monitoring budgets, payroll, and productivity outcomes. Build and sustain relationships with team members and external partners, addressing issues and coordinating operations across units. Ensure compliance with regulations by developing and enforcing standardized processes.
February 2011
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January 2014
Global Pinoy Cal
(Customer Service Head Department)
Oversee operations within designated departments, ensuring optimal staffing through recruitment, training, and performance management. Streamline processes, policies, and systems to enhance efficiency and align with organizational goals. Develop reports and budget plans while contributing to strategic planning initiatives focused on operational excellence and long-term growth.
July 2011
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January 2013
SMDC
(Senior Property Specialist)
Drive sales and marketing efforts for real estate properties, catering to end-users and investors within the target market. Build and sustain strong client relationships through networking and personalized service. Oversee the documentation process to ensure a seamless buying experience. Conduct project presentations at roadshows, meetings, and on-site visits, customizing payment terms to suit diverse client needs. Consistently exceed sales quotas and meet documentation requirements, delivering outstanding results.
January 2009
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February 2011
Global Pinoy Cal
(Customer Service Representative)
Handle inbound calls efficiently, adhering to client and contact center guidelines. Provide prompt assistance and process credit card authorizations as needed. Consistently meet or exceed performance benchmarks in all metrics. Recognized for initiative, strong persuasive skills, exceptional customer focus, and reliability in performance evaluations.
April 2008
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January 2009
Global Pinoy Cal
(Call Center Agent)
Collaborated with manufacturers and vendors to address customer inquiries and ensure satisfaction. Effectively resolved customer and vendor issues promptly, maintaining a high standard of service excellence.
March 2006
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January 2008
Empire East Land Holding Inc.
(Sales Manager)
Prepare essential documents, including contracts, purchase agreements, leases, and closing statements, to streamline transactions. Guide buyers during property visits and inspections, offering expert advice on suitability and market value. Lead quarterly seminars and training sessions to enhance sales agents' techniques. Advise sellers on home improvements to boost appeal, achieving an 18% increase in average selling prices compared to initial appraisals.
March 2004
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March 2006
Empire East Land Holding Inc.
(Real Estate Consultant)
Stay informed on market trends by researching property prices, economic forecasts, mortgage rates, and zoning laws, while consulting with appraisers and inspectors as needed. Offer data-driven advice to clients on purchasing, investing, or developing real estate. Negotiate with agents to secure the best deals for clients and build a client base through advertising, presentations, and outreach. Maintain a comprehensive property database, assist clients during property inspections, and provide valuable resources such as market analysis and investment studies to guide informed decision-making.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.