2004 – 2009
Bachelor of Science in Nursing
HOLY ANGEL UNIVERSITY
More Info About Me
**Upwork Skill Certification - Customer Service (Issued March 2023)
I have been in the freelancing market for more than 10 years, and during that time I have meticulously completed my work in a way that is both effective and efficient. As a result, Upwork has placed me on their Top Rated Plus list.
I am fully capable of dealing with customers in an appropriate manner, ensuring customer satisfaction and loyalty.
I am an enthusiastic individual with superior skills in both team and individual capacities. In addition, I am well-versed in a wide variety of applications and platform types, including but not limited to the following:
-Google Apps, MS Office apps, Gsuites
-Canva
-Slack, Skype & other messaging programs
-Monday.com
-Front app, Reply Manager
-Paypal, Braintree, & Stripe
Please get in touch with me if you require assistance. I would be very interested in learning more about your needs and how I may assist you.
I am excited to be part of your team. :)
My Skills and Competencies
Data Keyers
Social Media Management
Virtual Assistant
Customer Service
Certificates
My Experience and Education
December 2016
-
2024
TRAINZ
(Customer Service Representative)
May 2018
-
July 2018
EC Shop
(Virtual Assistant (Price adjuster))
November 2019
-
September 2020
Private Company
(Virtual Assistant (Weekly NEWS Research))
May 2021
-
2023
Vibe Media
(Customer Service / Virtual Assistant)
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Customer Service
The customer's first point of contact in addressing their needs. Promotes a satisfied customer as well as the company