2011
Associate in Computer Technology
ICCT College
More Info About Me
I am a highly motivated and detail-oriented professional eager to re-enter the virtual workspace. While I am currently re-establishing my career, I have a solid foundation in customer support and sales, where I honed strong communication, problem-solving, and time management skills. Adaptable and resourceful, I am always keen to learn new tools and techniques to enhance efficiency. I thrive in structured environments and take pride in delivering high-quality work. With my persistence and strong work ethic, I am confident in my ability to excel in a new role and contribute effectively to any team.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2012
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2014
Auto Net
(Chat support)
•Respond to customer inquiries via chat support, providing product information and guidance as needed.
•Record and document customer interactions and transaction, including details of inquiries, complaints and comments, and actions taken.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.