2022
Bachelor of Secondary Education Major in General Science
Kolehiyo ng Lungsod ng Lipa
More Info About Me
Graduated Bachelor of Secondary Education Major in General Science . Previously working as a customer service representative under healthcare account. I was trained to handle different concerns of customers most especially when it comes to their insurance coverage. I am also trained in regards to the HIPAA verification process and also have some basic knowledge when it comes to billing, prior authorization and prescription refill. I am always willing to learn new things that makes me improve on my work. I am also willing to adapt some changes, for me to have some progress and also to learn new things everyday. I love discovering new things that makes me more knowledgeable ang updated in regards ton the information I need for my work.
My Skills and Competencies
Social Media Management
Medical Virtual Assistant
Data Entry
Content Creator
Certificates
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My Experience and Education
2023
-
2024
Ttec Lipa
(Healthcare Associates)
Healthcare Associates who will be able to do inbound and outbound calls , help
the patient to schedule an appointment with their doctor , assist the patient to check their
benefits, also help the member in regards to their prescription refill , billing and checking the
status of their prior authorization
2022
-
2023
ResultsCx Lipa
(Healthcare Associates)
Healthcare Associates who will be able to do inbound and outbound calls , help
the patient to schedule an appointment with their doctor , assist the patient to check their
benefits, also help the member in regards to their billing and checking the status of their prior
authorization
2021
-
2022
Kolehiyo ng Lungsod ng Lipa
(Student Teacher)
Student Teacher, able to help the students understand the certain topic, also
help the students to know the certain subject matter most specifically science ass their subject,
also stand as a role model for those aspiring students who wanted to be a teacher someday
My Services
Medical Virtual Assistant
Scheduling appointments, handling correspondence, and managing records.