Bachelor of Science in Commerce Major in Marketing
University of Perpetual Help System Laguna
I have my 9 years of experience in sales & marketing & 5 years working abroad as an administrative assistant, a basic knowledge in Quick book Accounts & Document Controller using different software in engineering field.
University of Perpetual Help System Laguna
Plan meetings and take detailed minutes, Organizing and scheduling
appointments,
• Answer and direct phone call, Write and distribute email, correspondence
memos, letters, faxes and forms
• Carry out administrative duties such as filing, typing, copying, binding,
scanning etc.
• Handle administrative requests and queries from senior managers
• Develop and maintain a filing system, Order office supplies and research new
deals and suppliers
• Maintain contact list, Maintain supplies inventory by checking stock to
determine inventory level; anticipating needed supplies; placing and
expediting orders for supplies; verifying receipt of supplies
Respond to a wide range of enquiries from both the Personal Shoppers and
Employees by providing advice and information, processing transactional
services, ( e.g. completion of electronic forms)
• Assessing customer needs, in a prompt, efficient and courteous manner &
resolve complaints.
• Develop & create unique displays that attract customers to a desired product
• Merchandising & give trainings about product knowledge
• Providing product demonstrations to staff and clients, and taking the lead in
resolving complaints.
• Create Public Announcement to give a brief explanation of every projects
given by the company
• Enhance the customer experience by providing quality assistance and in
product knowledge
• Educates customers on up and coming brands & the latest trends
• Maintaining excellent relationships with customers that are built on trust, and
encouraging the rest of the sales team to follow this example.
Maintain an awareness of all relevant service developments and participate in
all aspects of training, proactively seeking opportunities for learning and self -
development so as to improve effectiveness and efficiency of service delivery.
• Map out annual training plans for management, HR, customer support and
more
• Design and develop training programs (outsourced and/or in-house)
• Assess instructional effectiveness and determine the impact of training on
employee skills and KPIs
• Maintains a global mindset to adapt training and deliverables based on
geographically inspired learning differences.
• Measures and tracks sales competencies, knowledge level and role
satisfaction.
• Utilizes project management techniques to track and implement deliverables
such as project milestones, scope, goals, deliverables, resources, timing, etc.
• Establishing the network of the business, recruitment of the Personal shoppers
and developing sales and marketing strategies. Promoting people & motivating
for their success.
• Support and manage the company’s attainment of volume, revenue and profit
targets with emphasis on building a strong reputation by building brand loyalty
through superior customer service.
• Assign annual sales quotas and cascade through selling Organization from top
to bottom, communicate results and develop strategies and action plans to
assure sales goals are met or exceeded.
• Recruit, retain and motivate diverse sales talent to ensure the highest levels of
service and performance.
Build a full-scale sales operation from the ground up; duties include
establishing the network of the business, recruitment of the Personal
shoppers and developing sales and marketing strategies. Promoting people &
motivating for their success.
• Implement strategic goals for marketing campaigns; serve as project manager,
leading a team of 20 creative sales and operational staff.
• Strategize with senior management to market new products of consumer
goods into traditional retail channels of distribution in the Fast Moving
Consumer Goods (FMCG) market
• Build and maintain relationships with property managers/owners, event
contacts, team members and internal staff
• Support and manage the company’s attainment of volume, revenue and profit
targets with emphasis on building a strong reputation by building brand
loyalty through superior customer service.
Proven experience as Office representative or similar role.
• Proficient in Microsoft office Suite.
• Solid Written and verbal communication skills
• Ability to be resourceful and proactive when issues arises
• Multi tasking and time management skills with the ability to prioritize tasks.
• Preparing important documents like Tenancy contract, NOC and other
documents of the tenant.
• Preparation of document like Tenancy Contract, NOC and other document
from the tenant.
• Filling and sorting files.
Provides administrative support to ensure efficient operation of office.
• Completes operational requirements by scheduling and assigning
administrative projects and expediting work results.
• Supports team by performing tasks related to organization and strong
communication.
• Prepare communications, such as memos, emails, invoices, reports and other
correspondence
• Ensures operation of equipment by completing preventive maintenance
requirements, calling for repairs, maintaining equipment inventories and
evaluating new equipment and techniques.
• Handling Accounting records – Filling Invoices , Petty cash expenses.
• Prepare report, budget, and Filling VAT
• Maintain supplies inventory by checking stock to determine inventory level;
anticipating needed supplies; placing and expediting orders for supplies;
verifying receipt of supplies
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.