Hotel and Restaurant Management
International School of Hotel and Restaurant Management
International School of Hotel and Restaurant Management
Handling cusomer orders , concern and complaints. Assist customer on request like changing order, check item and prices. Handling customers complaint especially on prices and items also with changing address.
Assist customer on their booking stay and r special request. Answers queries and check policies on every request. Provide rules and policies on their booked accommodation.
Assist and Guide customers flights and hotels. Check for their change flight request., accommodation and night stay. Used GDS a flatform like SABRE AMADEUS and Farelogix. Provide customers satisfaction in service.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.