2014
Hotel and Restaurant Management
International School of Hotel and Restaurant Management
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2023
-
2023
DCX Philippines
(Customer Service ( UK) E commerce)
Handling cusomer orders , concern and complaints. Assist customer on request like changing order, check item and prices. Handling customers complaint especially on prices and items also with changing address.
2023
-
2023
Intouch CX
(Universal Agent in Travel Account( AIRBNB))
Assist customer on their booking stay and r special request. Answers queries and check policies on every request. Provide rules and policies on their booked accommodation.
2021
-
2023
WNS Global Services
(WNS Global Services)
Assist and Guide customers flights and hotels. Check for their change flight request., accommodation and night stay. Used GDS a flatform like SABRE AMADEUS and Farelogix. Provide customers satisfaction in service.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.