2012
Bachelor of Science major in Tourism
Columban College
Four-year customer service veteran, excelling in complaint handling and connectivity!
I have been in the customer service industry for the past four years. My most recent experience has been handling Customer complaints and handling incoming and outgoing calls. One reason I particularly enjoy this business, and the challenges that go along with it, is the opportunity to connect with people.
My Skills and Competencies
Bookkeeping
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2016
-
2020
Meridien Business Leader Inc.
(Customer Service Assistant)
· Customer service asisstant
· Gift Registry assistant
· Answering customer enquiries or passing on the appropriate department.
· Giving information and helping to solve customer problems.
· Processing orders and transactions.
· Delivering information about company’s offerings.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.