2015
BS in Accountancy
Pamantasan ng Lungsod ng Valenzuela
More Info About Me
I have a broad experience in providing customer service effectively and efficiently since 2015. Since I have an accounting background, I mostly handled financial accounts, but at the same time, I am versatile and will be able to handle other fields as well. I am fast learner, open for constructive criticism and always eager to learn new things.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2020
-
2023
TaskUs
(Teammate)
Provides customer Service for a ride-sharing campaign. Trained to handle both Rider and Drivers Accounts (UK and Ireland Account)
2017
-
2019
Concentrix
(Customer Service Associate)
Provides Customer Service for Deposit Account and Debit Card for a Bank Campaign (US Account)
2015
-
2017
Alorica
(Relationship Manager)
Provides Website Assistance, Customer Service and filing of first-touch Dispute for a Credit Card campaign (US Account)
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.