2010
BS Computer Science
Polytechnic University of the Philippines
More Info About Me
My Skills and Competencies
Bookkeeping
Graphic Designer
Data Entry
Customer Service
Human Resouce
Customer relationship management (CRM)
Inventory/Purchasing
Data Mining
Certificates
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My Experience and Education
2023
-
2024
Booth and Partners Philippines
(Data Specialist)
Data Mining, Data entry, uploading of data on company’s FTP server, doing
quality check on every data uploaded on database, contacting manufacturers via email or phonecalls.
2022
-
2023
Cognizant Philippines
(Customer Advocate)
Assist customers with their orders and placing on our system. -Update and
follow up restaurants for order modifications and special instructions
2017
-
2023
4B CONSTRUCTION CORPORATION
(Human Resource Officer/Administrative Officer)
Sourcing of potential employees,conducting interview and assessment, newly
hired orientation, contract signing. Creating memorandum, monitoring employee’s status,
timekeeping, driver’s itinerary monitoring, and inventory of supplies
2015
-
2017
Convergys Philippines
(Customer Advocate)
-Answering calls with regards to inquiries about health
services.
-Analyzing health codes and medical procedures in order to
process healthcare facility claims.
-Sending emails to the clients (healthcare facility/patients/
employers)
2014
-
2015
Expert Global Solutions
(Technical Support)
-Answering phone calls (clients and individuals) with
regards to troubleshooting of networks and devices.
- Assisting customer inquiries about shipment schedules
and issues, upselling, helping them navigate through
website.
2011
-
2014
Mitsumi Philippines Inc
(HR Personnel)
-ISO 9001 Document Controller
-Creating Employees’ certificates
-Handles Disciplinary action, Termination, Locker
Management, Admin Budget Forecast and Supplies and
newly hired Orientation.
-5s, EHMS, QMS coordinator
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.