2001-2005
BS Industrial Psychology
Rizal Technological University
Hey, fabulous humans!
👋 I'm Cindy, the HR wizard who's been slaying corporate challenges for over 10 years. But wait, there's more—I'm on a mission to rescue small businesses from the social media chaos!
In the corporate jungle, I've mastered the art of keeping the office vibes positive. Now, I'm bringing that expertise to your social media game. Whether it's tackling the hashtag jungle or decoding the algorithm mysteries, I've got your back.
Let's turn your small business into a social media sensation without the headache. Join me on this adventure, where HR wisdom meets the wild world of hashtags, and together, we'll conquer the social media realm!
Ready to elevate your small business in the social media spotlight? Let's chat! Your success story starts here.
My Skills and Competencies
Social Media Manager
Graphic Design (Canva)
General Virtual Assistant
HR Professional
Certificates
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My Experience and Education
2023
-
2024
BPO Company
(HR Generalist / Social Media Manager)
Responsible for completing a variety of tasks to support the daily operations of the HR team. These include management of HR initiatives and programs under Branding and Sourcing, Talent Acquisition, Employee Services – specifically on the Company’s rewards program, and as the point of contact for the Corporate Internal Audit team.
Duties include, but are not limited to, the following:
Branding and Sourcing
• Responsible for the management of the HR Team’s Social Media Calendar which includes updating the calendar for any changes to the tasks and priorities
• Responsible for tracking and monitoring completion of the tasks and milestones in the Social Media Calendar
• Responsible for establishing linkages to universities, job portal sites and agencies, coordinating resource needs and maintaining good working relations with such contacts
• Responsible for managing the Company’s social media pages including Facebook, Instagram, and Linkedin, keeping up-to-date content and engagement
• Responsible for gathering employer or Company feedback from various websites (e.g. Glassdoor, Linkedin, etc) and reporting them to the HR team and/or Senior Management
• Responsible for assessing and recommending best sourcing programs for the Company to participate in and represents the Company in such forums/programs
• Creates or assists in creating social media content for the Company’s pages/accounts in Facebook, Instagram and/or Linkedin
• Ensures the quality of the social media content and that its aligned with the Company’s values and Code of Conduct
• Works with the different members of the team to complete Branding and Sourcing deliverables
• Conducts research and study and making appropriate recommendations to strengthen and support the Company’s branding initiatives
• Reviews Company job ads and provides recommendations on improving them in support of growing the Company’s employer brand
• Assists in creating strategies to promote the Company and the employer brand
• Keeping up to date with sourcing trends and technology
Talent Acquisition
• Responsible for coordinating the New Hire Orientation, onsite or virtual, including setting schedules, making reservations, etc.
• Responsible for screening candidates and conducting interviews for assigned open positions, as needed
Employee Services
• Responsible for updating the HR Clinic Project Calendar for the year
• Sends reminders to respective task owners for items that are due, overdue, etc.
• Responsible for providing status updates on items in the HR Clinic Project Calendar during team meetings and general assemblies
• Responsible for the management of the Company’s Rewards and Recognition Program
• Coordinating with the different Department Managers for the completion of their respective rewards programs
• Works with the different members of the team to complete Rewards and Recognition deliverables such as setting schedules for deliberation, completing data required for the decision, etc
• Responsible for providing completion reports and statistics on the Company’s Rewards and Recognition programs
• Responsible for the event coordination of the Company’s Annual Awards ceremony
Compliance
• Acts as the liaison officer or sole point of contact of the Corporate Internal Audit team
• Identifies appropriate timelines for completion of audit requirements
• Works with the different members of the team to ensure completion of the documents required by the Corporate Internal Audit team
• Conducts mock audits with the team’s new hires and conducts the annual review in preparation for any Company-wide audit
• Acts as the team’s project coordinator for any Company-wide audit related projects or tasks
Others
• Compliance with the Company Quality and Information Security Policy and sub-policies.
• Responsible for protecting information assets of the company, company assets from unauthorized disclosure, breach or loss
• Responsible for the protection of employee personal and sensitive information that he/she may have access to in the performance of his/her duties
• Any assignment/project/tasks given by the Assistant Vice President, Talent and Employee Services or the Company President
2016
-
2023
BPO Company
(Supervisor, Employee Relations)
Job Description:
*Mainly responsible for handling 1st and 2nd level escalations on employee concerns, directing employee concerns to the appropriate department and escalating high level employee concerns to the HR Director.
*Oversee the ER team in processing of regularization, promotion, transfers, bonuses, incentives, system updates, up to employee separation.
*Processing of disciplinary management cases such as client complaints and HIPAA breach, including compliance to PIP.
*Processing of annual merit for all employees’ levels 1-5.
*Mainly responsible for the maintenance of the KPI inventory and quarterly monitoring of failed KPIs.
*Responsible for the company's appraisal related activities.
*Assists in employee activities or other culture initiatives.
*Responsible for updating company procedures on Employee Relations and for the assessment and calibration of ER systems, tools, etc.
2009
-
2016
Hartmann Crew Philippines
(HR Specialist)
Job Description:
*Assist in managing employee life cycle from hiring to separation.
*Help in communicating guidelines and policy to employees to ensure compliance to Performance Management System.
*Coordinate and prepare employee training and other educational programs by organizing and scheduling course registrations and soft skills training of seafarers.
*Assist in processing of payroll, company and government benefits.
*Handle employee rewards and recognition.
*Maintain and update the supplies inventory of the company.
*Process replenishment request for office and admin supplies of the company and the HR department.
2006
-
2008
Celine Group of Companies
(Data Encoder/ Merchandising Assistant)
Job Description:
*Assist the garment manager in the preparation of new garments from ordering/buying from suppliers up to store distribution.
*Prepare cost sheet for each garment (stock number, quantity, sizes, attribute). Encoding of garment details in the RPRO system.
*Print barcodes and forwards it to Warehouse/Supplier for garment tagging.
*Coordinates with the local supplier of the purchase order/deliveries.
*Assist the garment coordinator to markdown the price of all sale/discounted garments.
*Prepares weekly sales report and inventory report to garment manager.
*Distribute sale garments in warehouse in the absence of garment coordinator.
*Responsible for the movement of all top selling garments to other stores.
*Coordinate with all branches regarding garment concerns.
*Conduct store visits specially when on sale.
2005
-
2006
Porta Coeli Industrial Co.
(Marketing Assistant)
Job Description:
*Provides administrative support to sales officers in order to reach the monthly quota of the branch.
*Provide monthly sales reports and inventories to Branch Manager.
*Customer assistance.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
General Virtual Assistant
Offers administrative support such as email and database management, customer support, creating reports.