2021
Bachelor of General Business Management
Cebu Institute of Technology
More Info About Me
Hi! I'm Cindy, 27 years old from Masbate City Philippines.
I would describe myself as a professional who's easy to get along with and who can handle stressful situations, heavy workloads and a detail-oriented person. I am a Virtual Assistant with experience in providing exceptional support and ensuring projects are completed on time and with extreme confidentiality. I have experience in clerical and administrative positions and also five years of call center for a retail and technical role. Providing top-level client support, resolving issues, and developing relationships to ensure loyalty and growth. I look forward to finding a full time employer that matches my dedication and passion.
My Skills and Competencies
Social Media Management
Data Entry
Content Creator
Bookeeping
Certificates
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My Experience and Education
2019
-
2021
National Cash Register
(Financial Bridgline)
Setting up scheduled appointments for the ATM technicians. Doing outbound calls for service call confirmation, creating, updating, and coordinating with project managers. Works closely with team leaders to build, evaluate and optimize project schedules.
2021
-
Freelance
Grubhub
(Content Support)
Updating the application database and content. Creating menus for the merchant's shops uploading and updating images on the mobile app.
2016
-
2019
Calltek Center International INC.
(Technical Support Engineer)
Answering customer calls to provide a resolution if they are having internet problems for both wired and wireless connections.
2015
-
2016
Techmahindra
(Customer Service Associate – SME)
Processing requests for a retail account (Target) such as Return/ Refund/ Cancellation and shipment tracking. Taking supervisor calls.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.